Nurse Navigator - Urology (Full Time)

Beth Israel Deaconess Medical Center, Inc.; Boston (MA); Vor Ort; USD 54.000 - 139.000; Vollzeit

Zusammenfassung

Beth Israel Lahey Health seeks a Nurse Navigator to serve as the first contact for patients and coordinate care across the continuum. This full-time role (40 hours, 5 eight-hour shifts) focuses on guiding patients, liaising with physicians, and improving treatment coordination from diagnosis through care duration.

The position requires an RN license, a BSN or equivalent, ACLS, and 3–5 years of clinical experience with strong analytic and communication skills.

Qualifikationen

• Bachelor's degree required.
• Registered Nurse license required.
• ACLS certificate required.
• 3-5 years related clinical experience.
• Strong analytic and data skills.
• Excellent interpersonal abilities.

Aufgaben

• Initiates communication with patients after a positive finding.
• Guides patients through the health care system and care continuum.
• Connects patients with community and social services.
• Liaisons between patient, PCP, surgeon and other providers.
• Facilitates communication among health care staff and providers.
• Provides health education to patients and staff.
• Maintains learning resources and patient education materials.
• Tracks interventions and outcomes, supports transitions of care.

Kenntnisse

Bachelor's degree

Registered Nurse (RN) license

ACLS certification

Quality & data analysis

Interpersonal skills

Microsoft Office (Outlook, Word, Excel

Ausbildung

Bachelor's degree

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Access

Jobbeschreibung

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This position is full time, 40 hours per week (5 8-hour shifts). The Nurse Navigator's primary function is to serve as first contact for patients to assist with logistical navigation through the care continuum; provide a link between patients and physicians; act as the liaison between clinical specialists and physicians to improve coordination of treatment. They guide patients and families through the health care system from the time of diagnosis through their duration of care, by assisting them with access to needed services, developing relationships with various providers and tracking interventions and outcomes. Coordinates this care to ensure safe, effective, efficient patient centered care. Serves as a central resource to patients and families to ensure exemplary care is provided. Communicates effectively with the Radiology & Surgery personnel and other department personnel. The Nurse Navigator also provides education to patients and staff about the diagnosis and treatment modalities. Training, evaluation and competencies for this role are overseen by an Accountable Nurse Leader to the department.

Job Description: Essential Responsibilities

• Initiates communication with patients upon learning they have a positive finding.
• Guides patients through the health care system.
• Assists patients in connecting with community and social support services.
• Serves as a liaison between patient, PCP, surgeon, medical oncologist or medical specialist, and other providers.
• Facilitates interaction and communication with health care staff and providers.
• Provides health education to individuals and groups.
• Develops and maintains a learning library for patients that include language specific materials.
• Identifies personnel in departments involved with their care (i.e., physicians, nurses, radiology, social services, radiation oncology & hematology/oncology, etc.) and develop relationships with them.
• Assists/directs patients with any questions/ concerns regarding payment of services.
• Assists with arranging for patient transportation where needed.
• Builds relationships with other patient navigators.
• Tracks interventions and outcomes.
• Participates in medication reconciliation, especially during transitions of care.

Required Qualifications

• Bachelor's degree required.
• License Registered Nurse required.
• American Heart Association – Basic Life support Certificate required.
• 3-5 years related work experience required in clinical medical-surgical.
• Strong analytic skills with quality and data analysis.
• Excellent interpersonal skills.
• Ability to work with a variety of personalities and disciplines.
• Experience with interdisciplinary health care approach.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications

• OCN, Patient Navigator, Nurse Navigator or equivalent certification preferred.

Competencies

• Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
• Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
• Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
• Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
• Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
• Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
• Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
• Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
• Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 - .
• Physical Nature of the Job: Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus.

Pay Range: $39.14 - $101.14. The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging.

We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.