Nurse Navigator RN, Orthopedics

IHA; Springfield (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Full Time Schedule

Benefits from Day 1

Patient-centered environment

Career growth

Diverse & inclusive culture

Job summary

Mercy Medical Center seeks a Clinical Program Coordinator/Nurse Navigator for the Orthopedic Institute. You will act as the central contact for patients undergoing joint replacement, coordinating care from pre-op to 90 days post-discharge.

You’ll apply physician orders, nursing plans, and evidence-based practices to ensure high-quality outcomes. The role requires a BSN, MA RN licensure, CPR, and 3–5 years in nursing with orthopedic exposure.

Qualifications

• Bachelor of Science in Nursing (BSN) is required.
• Current RN licensure in Massachusetts.
• CPR certification is required.
• 3–5 years of nursing experience; orthopedic/arthroplasty care preferred.

Responsibilities

• Serve as single point of contact for patients undergoing joint replacement and complex orthopedic procedures.
• Coordinate all aspects of care from pre-op booking through 90 days post-surgery.
• Provide care per physician orders and nursing plan of care, in line with policies and standards.
• Apply evidence-based practices within clinical care.

Skills

Nursing coordination

Evidence-based practice

Clinical care planning

Education

BSN

Job description

Employment Type

Full time

Shift

Day Shift

Position Purpose

The ideal candidate will display a drive to provide patient-centered experiences through scholarly scientific inquiry, compassion for the human spirit and mind, advocacy and education for the patient and families, and collaboration with all those who touch our patients. This critical role assists in creating and managing nursing care plans and will participate in the evaluation of current and future medical needs of the patient.

What Will You Do

• The Clinical Program Coordinator/Nurse Navigator for Mercy Medical Center’s Orthopedic Institute acts as the single point of contact for all patients undergoing joint replacement surgery and other complex orthopedic procedures at MMC.
• The navigator will be responsible for coordinating all aspects of care from the time a patient is booked for a complex orthopedic procedure, through their hospital stay and the first 90 days after surgery.
• Provides care based on physician orders and the nursing plan of care, in compliance with policies and procedures, standards of care, and regulatory agency requirements.
• Utilizes evidence-based practice or research within clinical practice.

Minimum Qualifications

• Education: Graduate of an accredited School of Nursing. BSN required.
• Licensure: Current Licensure as a registered nurse (RN) in Massachusetts.
• Certification: CPR certification required.
• Three (3) to five (5) years’ nursing experience. Knowledge and experience in orthopedic/ arthroplasty surgical patient care preferred.

Position Highlights And Benefits

• Full Time, 40-hours/week Monday-Friday
• Great benefits from Day 1
• Patient-centric environment
• Career growth and advancement potential
• Diverse and inclusive culture

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.