Nurse Navigator

Cancer Center of South Florida; Florida; Hybrid; USD 75,000 - 110,000; Full time

Job summary

The Nurse Navigator at Cancer Center of South Florida serves as a central liaison among patients, families, physicians, and care teams throughout the oncology journey, coordinating both inpatient and outpatient care tailored to each specialty.

The role emphasizes accurate EMR documentation, preparing charts, guiding patients through intake, admissions, and discharge planning, and connecting them with resources, referrals, and community programs to improve access and outcomes.

Qualifications

• BSN degree required.
• Minimum of 2 years of oncology nursing experience.
• RN license in the applicable state required; BLS certification required; OCN preferred.

Responsibilities

• Serve as primary liaison for newly diagnosed oncology patients and families.
• Coordinate care across diagnostics, treatment, transitions, and support resources.
• Prepare patient charts and maintain EMR documentation.
• Guide patients through intake, admissions, and discharge planning.
• Provide clinical resources and respond to navigated patients' needs.
• Assist with paperwork, referrals, and supportive care resources.
• Communicate procedures and timelines to staff and the community.
• Stay current on oncology services, research, and community resources.

Skills

Oncology care pathways

Cancer treatments

Patient advocacy

Care coordination

EHR documentation

Education

BSN degree

Job description

Description

POSITION SUMMARY:

The Nurse Navigator serves as a central liaison among patients, physicians, families, healthcare teams, hospital and practice leadership, external agencies, and community organizations throughout the oncology care journey. This role supports patients across both inpatient and outpatient settings, with care coordination tailored to the specific needs of each oncology specialty.

CORE ESSENTIAL RESPONSIBILITIES:

• Establish trust and continuity of care by serving as the primary liaison for newly diagnosed oncology patients and their families throughout the treatment journey.
• Improves care coordination and patient outcomes by managing services across diagnostics, treatment, hospital transitions, and support resources.
• Ensures provider readiness and care efficiency by preparing patient charts and maintaining accurate, timely EMR documentation.
• Empowers patients and families to make informed decisions by guiding them through complex medical processes including intake, interventions, admissions, and discharge planning.
• Enhances care delivery and responsiveness by acting as a clinical resource and point of contact for staff and administration regarding navigated patients.
• Reduces administrative burden and improves patient access by assisting with paperwork, referrals, and supportive care resources.
• Promotes patient understanding and satisfaction through clear communication of procedures, timelines, and educational outreach to staff and the community.
• Strengthens clinical operations and problem-solving by using critical thinking to address care-related questions and prioritize patient needs.
• Improves navigation quality and relevance by staying current on oncology services, research, and community resources

Requirements

REQUIRED EDUCATION & EXPERIENCE

• Bachelor of Science in Nursing (BSN) required.
• Minimum of 2 years of clinical nursing experience in oncology required; previous experience in care coordination or patient navigation strongly preferred.

REQUIRED CERTIFICATES, LICENSE OR REGISTRATION

• Current Registered Nurse (RN) license in the applicable state (required)
• Oncology Certified Nurse (OCN) – preferred
• Basic Life Support (BLS) certification – required

REQUIRED KNOWLEDGE, SKILLS OR ABILITIES

• Strong understanding of oncology care pathways, cancer treatments, and disease progression.
• Knowledge of patient advocacy, care coordination, and community resources for oncology patients.
• Familiarity with electronic health record (EHR) systems and documentation best practices.