Nurse Manager- Specialty

Veterans Health Administration, Department of Veterans Affairs; Phoenix (AZ); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

PTO 50 days

Federal benefits

Pension

401K with matching

Job summary

Veterans Health Administration, Department of Veterans Affairs, seeks a Nurse Manager to oversee unit operations, lead a multidisciplinary team, and ensure high-quality, evidence-based patient care across ambulatory and infusion services.

The role emphasizes staff development, regulatory compliance, and efficient care delivery in a fast-paced environment with focus on patient education and satisfaction.

Qualifications

• RN license in the United States
• BSN or higher required or equivalent
• 1–3 years supervisory/charge nurse or nurse manager experience in a surgical or ambulatory setting
• Knowledge of accreditation standards (AAAHC/Joint Commission) and regulatory compliance

Responsibilities

• Lead and supervise nursing care across the unit, ensuring evidence-based, age-appropriate patient care.
• Coordinate care with interdisciplinary teams and manage staffing and schedules.
• Oversee staff development, orientation, performance evaluation, and compliance with SOPs.
• Lead new infusion and hematology/oncology services with accountability for operations and staff.
• Promote patient education, self-management, and satisfaction throughout the care continuum.

Skills

Leadership

Ambulatory care experience

Outpatient workflows

Data analysis

Power BI

Education

Master's degree in Nursing or related field (Business - Health Care Administration)

Tools

PowerPoint

Excel

Outlook

Power BI

SharePoint

Job description

Summary

The Nurse Manager (NM) will demonstrates specialized knowledge and is responsible and accountable for all elements of the nursing process when providing or supervising direct patient care. Assesses - plans - implements - and evaluates delivery of care based on age specific components. Assumes responsibility for the coordination of care focused on patient education - self-management - and customer satisfaction throughout the continuum of care.

Qualifications

Basic Requirements:

• English Language Proficiency
• In accordance with 38 U.S.C. 7403(f) - no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE)
• OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program
• Upon achievement of a State license - the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program
• (Reference VA Handbook 5005 - Appendix G6)
• OR In cases of graduates of foreign schools of professional nursing - possession of a current - full - active - and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program
• Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD)
• Current - full - active - and unrestricted registration as a graduate professional nurse in a State - Territory or Commonwealth (i.e. - Puerto Rico) of the United States - or the District of Columbia
• Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements - but do not possess the required licensure - may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification
• Grade Determinations: The following Scope - Education and Dimension criteria must be met in determining the grade assignment of candidates - and if appropriate - the level within a grade
• The Dimension requirements (Practice - Veteran/Patient Driven Care - Leadership - Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/13088497
• Grade/Level Scope Education Nurse I - Level I Delivers fundamental - knowledge-based care to assigned clients while developing technical competencies
• An Associate Degree (ADN) or Diploma in Nursing - with no additional professional nursing required
• Nurse I - Level II Demonstrates integration of biopsychosocial concepts - cognitive skills and technically competent practice in providing care to clients with basic or complex
• An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I - Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required
• Nurse I - Level III Demonstrates proficiency in practice based on conscious and deliberate planning
• Self-directed in goal setting for managing complex client situations
• An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I - Level 2
• OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I - Level 2
• OR a Master's degree in nursing (MSN) and no additional professional nursing experience
• OR a Master's degree in a *related field with a BSN and no additional professional nursing experience
• Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others
• A BSN with 2 years of professional nursing equivalent to Nurse I - Level 3
• OR an MSN with one year of specialized nursing experience equivalent to Nurse I - Level 3
• OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I - Level 3
• OR a Doctoral degree in Nursing with no professional nursing experience
• OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience
• Nurse III Executes position responsibilities that demonstrate leadership - experience and creative approaches to management of complex client care beyond the immediate practice setting
• MSN and 2 years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Master's degree in *related field with BSN and two years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
• *Note: Foreign education programs/degrees are not creditable as related degrees
• Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• Physical Requirements: This position may include a level of physicality normally associated with duties performed by nurses such as walking - bending - stooping - and some lifting
• There may also be extended periods of sitting or standing
• Transferring patients and objects may be required
• Utilization of safe patient handling and mobility protocols using mechanical lifts that are provided.

Duties

• Duties include but are not limited to: The Nurse Manager influences care outcomes by collaborating with members of the interdisciplinary team and participating in innovative process improvement initiatives
• The Nurse Manager (NM) integrates knowledge - skills - abilities - and judgment and is self-directed in goal setting for managing complex situations
• Validates understanding of the rationale for care processes and decisions
• Questions clinical practices for the purpose of providing evidence-based care
• Demonstrates the ability to cope with and manage competing priorities
• Demonstrates competence in practice and decision-making - deliberate planning - and critical thinking skills
• The NM is the designated first-line supervisory authority and is responsible and accountable for the operation of their assigned units and provides coverage for other NMs as needed
• Responsible and accountable for the direction and supervision of specific orientation - training - development of staff - and evaluation of individual staff performance
• Functions as a role model - educator - practitioner - and supervisor providing leadership to the team
• Enhances care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes
• The NM engages in professional organizations to enhance leadership and career growth
• Adheres to ethical principles in decision-making - fostering accountability at personal - organizational - and staff levels
• Equip staff with tools for competent care and promotes an environment of accountability for high-quality - cost-effective outcomes
• Promotes alliances across the care continuum - building trust through active listening - engagement - and emotional intelligence
• The NM contributes to the development of care delivery models and environmental design - ensuring evidence-based - accessible - affordable - and equitable patient care
• Ensures compliance with accreditation and regulatory standards
• Aligns nursing/clinical objectives with organizational strategic outcomes - participating in strategy planning and execution
• Promotes a workplace positively to achieve the organizations vision and mission
• Maintains knowledge and ensures compliance with all regulatory and accreditation standards - directives - policies - and standard operating procedures (SOP)
• Preferred Experience: Cancer Registrar Experience Management Experience Outpatient Experience Infusion and/or Hematology Oncology Experience Master's Degree in Nursing or related field (Business - Health Care Administration) Leadership experience (held formal leadership roles) Ambulatory Care Experience Microsoft Software (Power Point - Excel - Outlook) Data collection - management - analysis - report filtering (pivot tables) Power BI basic SharePoint basics Policy writing Process Improvement basics ¿ Minimum of 1 to 3 years of supervisory - charge nurse - or nurse manager experience in a surgical or ambulatory setting ¿ Healthcare Leadership experience ¿ Strong background in managing high-volume outpatient workflows - regulatory standards (like AAAHC or Joint Commission) - and staff scheduling
• ¿ Experience leading nursing teams within a Shared Governance framework - fostering cultures aligned with Pathway to Excellence standards - and supporting organizational excellence journeys through frontline staff engagement and workflow alignment
• Will provide leadership and supervisory oversight for the new Infusion Department and Hematology/Oncology services - with accountability for personnel management - departmental operations - and clinical care delivery
• Responsibilities include staffing - staff development - performance management - resource utilization - and oversight of quality and patient safety
• The Nurse Manager applies specialized nursing knowledge to oversee all phases of the nursing process and promote evidence-based - age-appropriate - patient-centered care
• In collaboration with interdisciplinary teams - cancer registry personnel - and external partners - this role supports care coordination - patient and family education - self-management - and patient satisfaction throughout the continuum of care Pay: Competitive salary - regular salary increases - potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Full-Time - Department needs 8-9hrs
• Tour subject to change depending on the needs of facility
• Telework: Not Available Virtual: This is not a virtual position
• Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized