Nurse Manager - Behavior Health Emergency Department (ED)

Hugh Chatham Health; Charlotte (NC); On-site; USD 70,000 - 106,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Adoption assistance and parental leave

Retirement plans with employer match

Educational Assistance Program

Job summary

Advocate Health's Behavioral Health Charlotte Emergency Department seeks a Nurse Manager to oversee the ED/Observation unit, coordinating a multidisciplinary team and maintaining high-quality patient care 24/7. The role emphasizes leadership, staffing, and regulatory compliance in a fast-paced psychiatric ED.

Requires RN licensure, with MSN preferred or in-progress; 5-year timeline for MSN completion is expected for in-house advancement.

Qualifications

• RN licensure in appropriate state is required.
• MSN preferred or enrollment within 1 year, with MSN completion within 5 years.
• Management experience is preferred; BLS certification required.

Responsibilities

• Oversee operations for the ED/Observation unit and lead Clinical Supervisors, RNs and Tech staff.
• Ensure compliance with Nursing Practice Act and regulatory standards.
• Recruitment, orientation, credentialing and ongoing staff development.
• Guide budgeting and cost-effective staffing while promoting quality patient care.
• Promote shared governance and evidence-based practice in daily operations.

Skills

Leadership

Operations management

Staff development

Regulatory compliance

Team collaboration

Education

RN licensure (state)

MSN preferred

MSN in progress / BSN with graduate degree option

Job description

Department

36102 Atrium Health Behavioral Health: Charlotte - Emergency Department

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

• Full time - Monday-Friday
• Various / Flexible hours
• On call as required

Pay Range

$51.05 - $76.60

Atrium Health Behavioral Health Charlotte, a facility of Carolinas Medical Center, is a freestanding behavioral health facility in Charlotte, NC, and home to the region’s only dedicated psychiatric emergency department (ED). The facility includes onsite inpatient units and offers a broad continuum of inpatient and outpatient behavioral health services. The center is staffed 24 hours a day, seven days a week.

The Behavioral Health ED provides triage and observation for adult and pediatric patients experiencing mental health crises, with psychiatric coverage available 24/7. The Nurse Manager will oversee operations for the secure ED/Observation unit and lead a team of Clinical Supervisors, RNs, and Psych Techs. The ideal candidate will bring extensive leadership and operational experience; psychiatric experience is strongly preferred.

Essential Functions

• Continually demonstrates and supports a Professional Practice model that allows nurses to work in collaboration with interdisciplinary partners to achieve high-quality patient outcomes.
• Ensures that unit operations and employees are in compliance with the Nursing Practice Act, regulatory agency standards, and policies and procedures.
• Functions as a team member to accomplish goals and objectives of the unit and the organization, upholding quality management, patient care, and departmental standards.
• Assumes responsibility in the recruitment and retention of qualified staff and to ensure appropriate orientation, education, credentialing and continuing professional development of personnel through mutual goal setting and performance evaluation.
• Delegates effectively by promoting shared governance, developing and nurturing research to positively affect clinical outcomes.
• Performs nursing care, assists with treatments, therapies, procedures, and administers medications as necessary.
• Provides and assesses effectiveness of patient and family education.
• Participates with performance improvement activities to improve quality of nursing care, promote patient outcomes and provide a cost-effective environment for patient care.
• Assists in development of policies, procedures and standards reflective of evidence-based practice.
• Promotes shared accountability for professional practice.
• Allocates resources to meet the unit needs. Responsible for budgetary oversight, and along with staff involvement, accountable to the organization for maintaining a cost-effective unit.

Physical Requirements

Work requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Must speak and understand English fluently. Intact sense of sight, hearing, smell, touch. Finger dexterity. Critical thinking and ability to concentrate. Must be able to respond quickly to changes in patient and / or unit/department conditions.

Education, Experience And Certifications

Graduate from an accredited School of Nursing required. Current RN licensure in appropriate state. Master of Science in Nursing (MSN) preferred. Must have or complete MSN if undergraduate degree is not BSN. Enrollment in MSN program within 1 year of hire/transfer date and graduation of MSN program required within 5 years of hire. If undergraduate degree is BSN, a master's degree from a health-related program or MBA is acceptable. Previous management experience preferred. BLS required per policy guidelines. Appropriate professional certification (either clinical or leadership) is required within 1 year of eligibility for professional certification exam. Additional education, training, certifications, or experience may be required within the department by the nurse leader.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.