Nurse Manager, AC - Spine Services Clinic

Duke Clinical Research Institute; Durham (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Duke University Hospital in Durham, NC seeks an experienced Nurse Manager - Ambulatory Clinic to provide leadership for the assigned ambulatory clinics, ensuring evidence-based standards of care and efficient patient flow.

Lead staff, manage budgets, monitor quality, and collaborate with physicians and APP leaders to improve clinical operations. Requires BSN, NC RN license, and at least 3 years nursing with 1 year leadership; Master's preferred.

Qualifications

• Bachelor's degree in nursing (BSN) required.
• Master's degree in nursing or related field preferred.

Responsibilities

• Provide leadership, oversight, and accountability for all ambulatory clinic practice.
• Supervise and evaluate clinic staff including administrative, nurses, and medical assistants.
• Develop and monitor clinic budgets; identify cost-containment opportunities.

Skills

Leadership

Communication

Budgeting

EHR experience

Education

BSN

Master's degree preferred

Tools

Electronic Health Records

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Duke Universtiy Hospital, Spine Services Clinic seeks to hire an experienced Nurse Manager - Ambulatory Clinic who embraces our mission of Advancing Health Together!

Work Performed

Provide leadership, oversight, and accountability for all clinic practice in the assigned ambulatory clinic(s), ensuring evidence-based standards of care. Partner with operational leaders to align staffing models, workflows, and clinical processes that optimizepatient flow, access, and quality outcomes. Supervise and evaluate all clinic staff, including administrative, nurses, medical assistants, and other licensed/unlicensed personnel; ensure competency, performance, and professional development. Monitor and ensure compliance with all regulatory, accreditation, and infection prevention standards. Collaborate with physician and APP leaders to support clinical care delivery, patient safety initiatives, and service recovery. Participate in the development and monitoring of clinic budgets, including labor and supply costs; identify cost-containment opportunities. Lead quality improvement and population health initiatives, using data to track progress and implement corrective actions as needed. Support onboarding,orientation, and training for new administrative staff, and ensure ongoing development for existing team members. Serve as a resource and liaison for patients, staff, and providers regarding nursing and operational concerns, escalating as appropriate to Practice Administrator or Ambulatory Operations Director.

Knowledge, Skills and Abilities

Demonstrated leadership in ambulatory nursing and clinical operations. Knowledge of ambulatory care standards, regulatory requirements, and quality improvement methods. Ability to lead interdisciplinary teams and influence change in a complex healthcare environment. Strong communication, conflict resolution, and coaching skills. Financial and operational acumen, including budgeting and resource allocation. Proficiency with electronic health records and clinical reporting systems.

Level Characteristics

N/A

Education

Bachelor's degree in nursing (BSN) required Master's degree in nursing or related field preferred.

Experience

Minimum of three years of nursing experience with at least one year of leadership experience required. Experience in ambulatory or outpatientclinic operations preferred.

Degrees, Licensures, Certifications

Current RN licensure in the state of NC or compact state. BLS certification required; additional certifications may be required based on specialty.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.