Job Details
Job Location: Centro Medico El Cajon - El Cajon, CA 92020, Position Type: Full Time, Salary Range: $91,277.39 - $118,158.00 Salary, Job Category: Nurse, At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission.
Job Summary
The Nurse Manager is responsible for the leadership, direction, and clinical supervision of thenursing staff of the assigned clinics. They coordinate and facilitate health care services for thepatient, including the provision of direct patient care. The Nurse Manager is accountable forboth the provision of nursing care and the coordination of care for the patient in collaborationwith the health care team and carries primary responsibility for the daily operations of the clinicalstaff. They are responsible for regulatory compliance related to clinical services. The NurseManager provides clinical supervision of health education and specialty referral functions.
Supervisory Responsibilities
- Lead the hiring, coaching, development, discipline and firing (when necessary) of clinicalpersonnel
- Review weekly timesheets for accuracy, review employee submissions and updates asneeded; approve timesheets by required timeline
- Conduct one-on-one meetings (monthly at a minimum frequency, preferably bi-weekly),scheduled conversations, and annual performance reviews with direct reports byrequired timeline
- Attend mandatory Manager’s Learning Collaborative trainings
- Partner with People Operations to:
- Develop a learning plan for employee development goals to provide tools neededto excel in their position
- Implement and follow a process to address performance issues as they arise
- Prepare a comprehensive onboarding process for each specific position for allnew hires
- Address serious issues that may require interventions or investigations
- Work with the Clinic Manager to develop and monitor departmental and program/projectoperating budgets, costs and schedules
- Supervise, lead, coach, and use best management practices to improve staffperformance
- Support and model the identified vision, values, and behaviors of the organization
Essential Duties/Responsibilities
- Direct nursing services in compliance with federal, state and local regulations
- Work with the clinic manager to ensure the accreditation of the assigned health center ismaintained by ensuring that all regulatory requirements are adhered to
- Oversees and as necessary, provides direct patient care including functions of triage,acts on standing orders, participates in clinic emergencies and performs clinicalinterventions as appropriate
- Ensure clinical staff is providing quality and appropriate patient care that meets orexceeds company and regulatory standards. Establish and or interpret standards of carefor nursing practice. Facilitate efficient operations by providing direction, guidance, andcounseling to staff.
- Evaluate quality of patient care, identifies areas for improvement and ways in which toimplement efficiencies/improvements
- Responsible for assuring patient service needs are met. Address patient satisfactionfeedback and work with the medical providers in the resolution of service issues.
- Responsible for day-to-day clinical staff scheduling and coverage
- Provide training for all staff in the areas of patient care, infection control techniques,continuity of care, clinical procedures and others as appropriate
- Conduct skills assessments and/or competencies of all new staff and annually asappropriate. Ensure that in-services are conducted to contribute to an environment ofcontinued education/learning. Keep staff informed of current information regardingchanges in clinical practice or services
- Provide direction in the use of medical equipment and instruments to administer patientcare. Ensures that appropriate preventive maintenance is provided
- Ensure that appropriate infection control procedures are followed, including instrumentsterilization and disposal of infectious waste
- Ensure compliance with regulatory requirements for storage and handling of vaccinesand medications for clinic use, sample medications, and emergency medications andvaccine storage and handling. Addresses any action plans as recommended andimplements appropriate changes.
- Maintain adequate inventory of clinical supplies for appropriate patient care. Oversee theordering of supplies, medications and vaccines.
- Accountable for accurate documentation of continuity of care. Has supervisory responsibility and accountability for the proper charting and documentation of care andof medications and treatments.
- Establishes and direct the maintenance of records pertinent to permanent statistics ofpatient care and personnel management as required
- Oversee functions of case management to include documentation of follow-up activitiesfor abnormal diagnostics, failed appointments, medication refills and other cases asidentified by the providers
- Participate in the development of department policies and protocols to ensure uniformdelivery of services and promote quality assurance. Require adherence to all policiesand procedures, including but not limited to standards for safety, attendance, punctualityand personal appearance.
- Oversee the functions of laboratory services including monitoring of equipment use andmaintenance, lab specimen collection and handling, reporting process and performanceof CLIA waived testing including all required documentation and patient care logs
- Work closely with the clinical team to ensure timely and appropriate scheduling ofspecialty referrals
- Participate in activities related to chronic disease management, including but not limitedto systems of data collection and reporting as well as continuity of care activities
- Support and promote a positive role model and image with staff, patients, managers,providers and administration
- Ensures oversight of temperature control of vaccines and appropriate notification oftemperature excursions as needed. Primary responsibility for any after-hours temperature excursions and notification to supervisors and Immunization Coordinator ina timely manner.
- Participate with Quality and other departments in developing new workflows and leadingpilot programs for LEAN change development and improved delivery of medical andnursing services.
- Participate in workgroups to develop change improvement processes for implementation throughoutthe organization
- Maintain proficiency with DAP Health computer programs including but not limited toOCHIN EPIC, Power BI, and other modalities
- Other duties as assigned
New Hire Bonus
We are pleased to offer a new hire bonus of $7,500 for this position.
Qualifications: Required Skills/Abilities
- Excellent oral and written communication skills
- Effective interpersonal skills
- Ability to give leadership to nursing and other personnel
- Ability to exercise independent judgment and make decisions
- Proficiency in computer use and the internet
Education and Experience
- Current and active License as a Registered Nurse
- Three years' experience in nursing preferred
- One to two years nursing management and program development experience
- Current BLS certification obtained through the American Heart Association or AmericanRed Cross
Working Conditions/Physical Requirements
- This position is on-site at a DAP Health clinic location
- Requires current and valid driver’s license and current personal auto insurance
- Able to travel to DAP Health locations throughout San Diego and Riverside
- This job operates in a clinical setting and requires frequent sitting, standing, repetitivemotion and talking
- Ability to lift up to24 pounds