Nurse Educator, RN (Hybrid Role) in Durham, NC

IQVIA LLC; Durham (NC); Hybrid; USD 70,000 - 75,000; Full time

Job summary

IQVIA is hiring a Nurse Educator – Ambassador Center of Excellence (ACE) in Durham, NC. This hybrid role supports patient education and engagement for chronic diseases, coordinating resources and educating patients on medications with clinicians.

Responsibilities include facilitating education, assisting with patient dialogue, and supporting treatment decisions. Requires active RN license and flexibility for shifts and travel.

Qualifications

• Active RN license in primary residency state.
• RN licensure in NC (compact multi-state if available).
• Ability to educate patients and collaborate with healthcare providers.

Responsibilities

• Coordinate connections between patients and program resources.
• Educate patients on disease states and medication administration.
• Foster dialogue between patients and healthcare providers.
• Support treatment decisions and provider guidance.
• Deliver product-related training as outlined by guidelines.

Skills

RN licensure

Patient education

Time management

Interpersonal skills

MS Office

Job description

Nurse Educator, RN (Hybrid role) in Durham, NC As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get medicines for the people who need them. We help customers gain insight and access to their markets and demonstrate their product value to payers, physicians, and patients. A significant part of our business is acting as the biopharma sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world. We are excited to announce that currently we are looking for Nurse Educators to join our team of over 10,000 global field personnel supporting our pharmaceutical and biotech clients. Nurse Educator – Ambassador Center of Excellence (ACE) Patients are at the center of our business strategies. The Nurse Educator - Patient Engagement Center Program is an educational-based program designed as a resource for patients living with chronic diseases that have been prescribed for specific medications. The Nurse Educators provide patient-focused education to assist patients to better manage their disease state and access appropriate resources associated with their prescribed medication.

Job Responsibilities

• Coordinate and facilitate the connection between patients and program approved, patient-based resources.
• Provide educational training to patients on specific disease states and medication administration as prescribed by their Healthcare professional.
• Provide education to foster appropriate dialogue between patients and health care providers.
• Support treatment decisions made between the patient and healthcare provider.
• Provide product-related training as outlined in the program guidelines.
• Any additional duties assigned by program management.

Schedule

Must be able to work a flexible schedule, including coverage across multiple shifts: (8am – 5pm, 9:30am – 6:30pm, 11am – 8pm) as need to support patient needs Flexibility to support patients on Mountain or Pacific time zones as assigned. Must be flexible to work weekends or evenings as needed.

Work Environment

this position will take place 3 days weekly in an office setting the Raleigh area, NC. Travel <20%

Required Qualifications

• Compact multi-state RN licensure required.
• Active RN nursing license in primary residency state.
• RN licensure required in North Carolina state - Compact multi-state license as available or be willing to begin the process of obtaining a Compact State license upon start date.
• Posses or be willing to begin the process of obtaining a California nursing license upon start date.
• Direct interaction with patients and support for persistence and compliance.
• Knowledge of clinical data and pharmacology.
• Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization of key projects and deadlines.
• Demonstrated effective presentation skills; ability to motivate others; excellent interpersonal (written and verbal) skills with demonstrated effectiveness to work cross functional and independently.
• Demonstrated ability to work and drive results and with enthusiasm.
• Demonstrated ability to develop and execute plans in an independent environment.
• Demonstrated ability to take initiative and vision, challenge existing assumptions and interpretations.
• Demonstrated ability to effectively build relationships with third parties using good negotiation skills.
• Demonstrated ability to adapt to changing work environments and responsibilities.
• Fully competent in MS Office (Word, Excel, PowerPoint) and iPad technology.
• Driving is required for this role.
• Candidates must possess a valid driver’s license and will be subject to a review of their driving record prior to hire.
• Must reside in country where the job is posted.

Preferred Qualifications

• Nurse educator experience 3+ years clinical experience in healthcare to include hospital, home health, pharmaceutical or biotech.
• Prior experience working in a virtual or call center environment and providing patient education telephonically.
• Bilingual in English/Spanish.

Compensation

Compensation Competitive annual salary Bonus eligibility

Note: This role is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship.

#LI-CES IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $70,000 - $75,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.