Nurse Defense Auditor

University of Texas MD Anderson Cancer Center

Texas

Remote

USD 89,000 - 133,000

Full time

4 days ago

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Benefits offered by this job

Medical coverage

PTO and holidays

Tuition assistance

Pension plan

Job summary

The University of Texas MD Anderson Cancer Center is seeking a Denials Management Coordinator to support revenue cycle operations by reviewing, analyzing, and resolving insurance denials. The role works with clinical, financial, coding, and payer teams to improve reimbursement outcomes.

The position requires RN credentials with a BSN preferred, and experience in appeals, nurse auditing, or utilization review. Remote work with onsite needs, salary 89k–133k USD, in a 40-hour week.

Qualifications

RN required, BSN preferred.
Experience with front-end and back-end appeals, nurse auditing, utilization review, or business office operations is beneficial.

Responsibilities

Analyze invoices and patient accounts to prepare denials appeals.
Coordinate with payers and clinical teams to support appeal requests.
Collaborate with Case Management and providers to ensure medical necessity documentation is captured.
Update patient accounting system with insurance, demographics, and service codes; document outcomes.

Skills

Clinical nursing

Nurse auditing

Utilization review

Case management

Payer communication

Education

Bachelor's degree in Nursing

Tools

Patient accounting system

UB04 forms knowledge

Job description

The University of Texas MD Anderson Cancer Center is a leading institution focused on cancer care, research, education, and prevention. The Denials Management Coordinator plays a vital role in supporting the organization's revenue cycle operations by coordinating the review, analysis, and resolution of insurance claim denials to help ensure accurate and timely reimbursement. The Denials Management Coordinator works closely with clinical, financial, coding, billing, and payer teams to support compliant revenue practices and revenue recovery efforts.

Within the Hospital Billing & Collections department, the Denials Management Coordinator analyzes complex patient accounts, denied claims, audits, and appeals while serving as a liaison between internal stakeholders and third-party payers. UT MD Anderson relies on this role to identify denial trends, facilitate retrospective approvals, support defense audits, and improve reimbursement outcomes through effective communication and clinical expertise.

The ideal candidate is a Registered Nurse with a Bachelor's Degree in Nursing preferred, experience with front-end and back-end insurance appeals, nurse auditing, utilization review, case management, or business office operations. Preferred certifications include Case Management, Advanced Cardiac Life Support, and Pediatric Advanced Life Support. The candidate should possess strong knowledge of insurance appeals, medical necessity reviews, nurse defense audit, and case management.

Minimum $89,000 annually - Midpoint $111,000 annually - Maximum $133,000 annually (based on a 40-hour work week).

The typical work schedule is Monday - Friday 8am - 5pm(must be able to come onsite as needed).

Work Location: Remote( must be able to come onsite as needed).

Why Us?

At UT MD Anderson, this role directly supports the mission of advancing patient care by helping secure appropriate reimbursement for medically necessary services. The position offers an opportunity to collaborate across clinical and financial teams, develop expertise in complex appeals and denials management, contribute to operational excellence, and maintain work-life balance through a primarily remote work arrangement with onsite presence as needed.

Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance.
Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options.
Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups.
Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs.

The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.

Responsibilities

Denials Analysis & Appeals

Analyze invoices and patient accounts in the patient accounting system to prepare appeals for third-party payer denials.
Utilize Explanation of Benefits (EOB) and Remittance Advices to verify denials and identify appeal opportunities.
Review denied services for retrospective approval, continued access needs, retrospective review, and defense audits.
Identify and evaluate denial trends that impact reimbursement and revenue cycle performance.

Payer Communication & Resolution

Contact third-party payers, insurance medical directors, case management, and utilization review teams to request reconsideration and appeals.
Provide comprehensive clinical and financial documentation to support appeal requests.
Coordinate appeal and audit activities and maintain timely follow-up on appealed or audited claims.
Communicate issues affecting future care needs and contract performance to leadership.

Clinical & Revenue Cycle Collaboration

Collaborate with Case Management and providers to ensure all medical necessity documentation is captured.
Serve as a liaison between clinical departments, coding, billing, payer relations, and financial teams.
Promote compliant revenue practices and support accurate reimbursement processes.
Support resolution strategies for complex denials requiring clinical intervention.

Documentation & System Management

Update and maintain patient accounting system information, including insurance, demographics, notations, and service codes.
Accurately document appeal activities, audit outcomes, and account actions.
Maintain confidentiality and follow hospital and departmental policies and procedures.
Perform business office responsibilities with minimal supervision while exercising sound judgment.

Compliance & Professional Knowledge

Demonstrate knowledge of third-party payer claim requirements, UB04, HCFA1500, EOBs, and appeal timelines.
Maintain understanding of insurance guidelines related to medical necessity review, including M&R and InterQual.
Apply working knowledge of ICD-10 and CPT codes.
Stay current on oncology clinical processes, outcomes, clinical trials, and related resources.
Contribute ideas and recommendations that improve revenue recovery and team effectiveness.

Education

Required: Graduation from an accredited school of nursing.
Preferred: Bachelor's Degree Nursing.

Work Experience

Required: 5 years Experience in clinical nursing.
Required: 1 year Experience in utilization review.
Preferred: Experience with front -end or back-end appeals, insurance appeals, prior case management, nurse auditing, or business office experience.
May substitute preferred degree for two years of the five clinical nursing experience.

Licenses and Certifications

Required: RN - Registered Nurse - State Licensure State of Texas Professional Nursing License (RN). Upon Hire.
Required: BLS - Basic Life Support Upon Hire.
Required: CPR - Cardiac Pulmonary Resuscitation Upon Hire.
Preferred: CM - Case Management Upon Hire.
Preferred: ACLS - Advanced Cardiac Life Support Certification as required by patient care area. Upon Hire.
Preferred: PALS - Pediatric Advanced Life Support Certification as required by patient care area. Upon Hire.

Additional Information