Nurse (Clinical Accountability and Metrics)

Indian Health Service; Gallup (NM); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Loan repayment programs

Job summary

Indian Health Service is seeking an interdisciplinary specialist/integrator to implement and support multi-service clinical software used across Gallup Indian Medical Center and Tohatchi Health Center. Responsibilities include providing specialized nursing care and coordinating information flows for patients with complex needs.

The role requires a nursing degree with licensure and experience in managing clinical software implementations, plus the ability to train end-users and coordinate across

Qualifications

• Graduate or higher level degree in nursing from an accredited program.

Responsibilities

• Implement and support multi-service clinical software packages in hospital/clinic settings.
• Analyze and evaluate information flow; liaise between service lines, clinics and departments.
• Promote user participation and report system deficiencies for improvements.
• Perform administrative or advisory work for nursing programs in healthcare facilities.
• Serve as role model and educator for experienced nurses in care for special-needs patients.

Education

Nursing degree or higher (RN)

Tools

Clinical software

Job description

Summary

The position is established as an interdisciplinary position. Employee serves as a specialist/integrator in the implementation and ongoing multi-service software applications used in the hospital and clinic setting for the Gallup Indian Medical Center and Tohatchi Health Center. Provides specialized nursing care to patients with injuries, illnesses or attitudes.

Summary

The position is established as an interdisciplinary position. Employee serves as a specialist/integrator in the implementation and ongoing multi-service software applications used in the hospital and clinic setting for the Gallup Indian Medical Center and Tohatchi Health Center. Provides specialized nursing care to patients with injuries, illnesses or attitudes.

A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Duties

• Responsible for the implementation and support of multi-service software packages that automate the capture of clinical encounter information and its subsequent retrieval. The application coordinator manages the customization of the site parameters, table maintenance, technical settings and addresses integration issues with other software packages.
• Analyzes and evaluates processes related to information flow. Serves as liaison between service lines, clinics and departments concerning these processes, clinical, business and administrative. Acquires a comprehensive knowledge of the software involved to determine what are procedural issues versus systems/application deficiencies.
• Establishes effective Interpersonal relationships with all levels of medical center personnel. Promotes an atmosphere that encourages enthusiasm and user participation in clinical computing. Creates a positive environment for reporting application and/or system deficiencies and suggestions for system improvements and enhanced functionality.
• Performs administrative, consultative, or staff advisory work concerning the administration of a nursing program for hospital, clinic, or other medical care facility.
• Serves as role model and teacher for experienced and fully trained nurses in providing care to patients assigned because of their special needs, for example, ulcer patients who are not responding to usual treatment.

Requirements

Conditions of employment

• Selectee may be subject to a probationary period
• U.S. Citizenship is required
• Selective Service Registration is required for males born after 12/31/1959
• This is a competitive vacancy announcement advertised under Direct Hire Authority. Selections made under this vacancy announcement will be processed as new appointments to the civil service. Current civil service employees would therefore be given new appointments to the civil service; however, benefits, time served, and all other Federal entitlements would remain the same.
• This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.
• IHS Selectees whose duties and responsibilities require them to work permanently, temporarily, or occasionally in an IHS healthcare facility must comply with the IHS Employee Immunization Policy related to vaccine-preventable diseases, consistent with recommendations for healthcare workers. Vaccine exemption requests may be available, as outlined in the IHS Employee Immunization Policy and facility guidance.
• On-call hours or standby duty may be required. Can require long hours.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.

Background Investigation Requirement

This position requires the successful completion of a federal background investigation as a condition of employment.

A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service.

Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability.

Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.

Prior to the appointment, candidates must present two valid forms of identification. If one of the documents is a state-issued ID or driver's license, it must be REAL ID‑compliant.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

The Hiring Manager/Selecting Official may elect to utilize an available flexibility wherein applicants who are currently enrolled and expected to complete the required education and obtain the required licensure/certification/registration within 6 month(s) of applying, may be deemed tentatively qualified.

Basic Requirement(s)

Education

A graduate or higher level degree, bachelor's degree, associate degree, or diploma from an accredited professional nursing educational program is required. This education must have been accredited by the Commission on Collegiate Nursing Education, Council on Accreditation of Nurse Anesthesia Educational Programs, Accreditation Commission for Midwifery Education, or an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained.

Degree from Foreign Nursing School: Official certification from the Commission on Graduates of Foreign Nursing Schools is required for individuals who graduated from foreign nursing schools.

Licensure

For all grade levels and positions, applicants must have passed the National Council Licensure Examination. In addition, they must possess a current, active, full, and unrestricted license or registration as a professional nurse from a State, the District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United States.

In addition, to the Basic Requirements, you must also meet the Minimum Qualifications stated below.

Minimum Qualifications

Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Implementing, analyzing, coordinating and evaluating multi-service clinical software applications in a hospital or clinic setting; Evaluating, managing and developing solutions to program failures following implementation of software patches. Teaching and training end-users regarding clinical software applications. Experience coordinating services for patients with chronic conditions requiring a long‑term plan of care.

You must meet all qualification requirements within 30 days of the closing date of the announcement.

Reasonable Accommodation (RA) Requests

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case‑by‑case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly‑appointed Federal employees credit for their directly related previous non‑federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

This position is covered by a Bargaining Unit.

You will need to set up direct deposit so we can pay you.

Recruitment or relocation incentives may be authorized. At least a 6 month service agreement will be required.

The Indian Health Service (IHS), National Health Service Corps (NHSC), And The Health Resources And Services Administration (HRSA) Have Student Loan Repayment Programs For Qualifying Health Disciplines. This Is a Competitive Process Separate From The Hiring Process. Opportunities For LRP Are Based On Agency Hiring Priorities And Availability Of Funds. For Additional Information Please Visit

For IHS - http://www.ihs.gov/loanrepayment/

For NHSC - https://nhsc.hrsa.gov/loanrepayment/

For HRSA Nurse Corps - https://bhw.hrsa.gov/loansscholarships/nursecorps

You will be evaluated for this position in accordance with the OPM Merit Hiring Plan.

Eligibility for benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.