Nurse Case Manager IHR Days

Northwestern Medicine; Alabama; On-site; USD 68,000 - 90,000; Full time

Job summary

Northwestern Medicine is seeking a Nurse Case Manager IHR to support care coordination and ensure quality outcomes for patients. The role emphasizes collaboration with nursing staff and a multidisciplinary team to optimize admission, discharge, transfers, and community resource connections.

The position requires current RN licensure and a Bachelor’s degree in nursing, with day shifts and some evenings. The candidate should be able to work under pressure and deliver patient-centered care while

Qualifications

• Critical thinking skills and decisive judgment are required.
• Ability to work in a stressful environment and take appropriate action.
• RN licensure is required.

Responsibilities

• Monitors and manages patient care to promote continuity of care and outcomes.
• Consults with nursing staff and multidisciplinary team to evaluate patient status and appropriateness of care.
• Monitors patient and family satisfaction.
• Responds to questions and complaints from patients, family members, and payors.
• Participates in discharge planning including coordinating transfers and community resources.
• Provides discharge education and resource referrals to patients.
• Performs chart review to identify issues with service delivery, outcomes, satisfaction, cost, and reimbursement.

Skills

Critical thinking

Decisive judgment

Ability to work under pressure

Education

Bachelor's degree in nursing

Job description

Description

Day shift some evenings required.

The Nurse Case Manager IHR reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Monitors and manages patient care to promote continuity of care, optimal patient outcomes, patient satisfaction, cost efficiency, and compliance.
• Consults with nursing staff and multidisciplinary team regularly to evaluate patient's status and appropriateness of medical care, including admission, length of stay, transfer and discharge.
• Monitors patient and family satisfaction.
• Responds to questions and complaints from patients, family members, and payors regarding care.
• Participates in discharge planning including coordinating patient transfers to other facilities and coordinating community resources.
• Provides discharge education and resource referrals to patients.
• Performs chart review to identify actual or potential issues with service delivery, patient outcomes and satisfaction, compliance, cost, and reimbursement.

Qualifications

Required:

• Critical thinking skills, decisive judgment and the ability to work with minimal supervision
• Must be able to work in a stressful environment and take appropriate action
• Current licensure as an RN
• Bachelor's degree in nursing

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑based basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Click on or copy and paste URL to your browser to view detailed benefits information

NorthwesternMedicine Career Page

https://jobs.nm.org/benefits

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.