Nurse Case Manager

Intermountain Healthcare Inc.; American Fork (UT); On-site; USD 57,000 - 86,000; Full time

Job summary

Intermountain Health American Fork Hospital seeks an RN Hospital Care Manager I who delivers comprehensive care management through screenings, assessments and evaluations to build patient-centered care plans with shared goals.

You will collaborate with patients, families, caregivers, providers, payers and community partners to ensure timely, high-quality, and value-driven care across inpatient and outpatient settings.

Qualifications

• Current RN license in state of practice.
• BSN from an accredited institution; must obtain BSN within four years if hired/promoed.
• Inpatient hospital experience; familiarity with hospital terminology and processes.
• Understanding of disease management, treatment, LOS, barriers to care.

Responsibilities

• Assessment: identify patients using screening criteria and conduct comprehensive evaluations.
• Care Planning: develop, adjust, and coordinate care plans for medical and social needs.
• Patient Support: guide self-management using motivational interviewing and coaching.
• Education & Advocacy: educate healthcare teams and patients; advocate for patient rights and self-care.
• Collaboration: work with multidisciplinary teams for timely, high-quality care.
• Process Improvement: lead initiatives to enhance care transitions and policy adherence.
• Advanced Care Planning: provide Goals of Care education for informed decisions.
• Data Analysis & Compliance: track metrics, analyze trends, ensure regulatory compliance.

Skills

Clinical nursing

Care coordination

Patient education

Communication

Education

RN license

BSN

Case Management Certification

Tools

Word

Excel

Job description

Job Description

The RN Hospital Care Manager I delivers comprehensive care management services to designated patients, leveraging clinical expertise for screenings, assessments, and evaluations. This role involves developing and implementing patient-centered care plans with shared goals and tailored interventions. The Care Manager collaborates seamlessly with patients, families/caregivers, healthcare providers, payers, community-based providers, and other stakeholders to ensure efficient, effective, and patient-focused care management. This position spans various departments, including both Inpatient and Outpatient areas.

Essential Functions

• Assessment: Identifies patients using screening criteria and conduct comprehensive evaluations.
• Care Planning: Develops, adjusts, and coordinates care plans to address medical and social needs.
• Patient Support: Guides self-management using motivational interviewing and coaching.
• Education & Advocacy: Provides education to healthcare teams and patients, advocate for patient rights, and support self-care.
• Collaboration: Works with multidisciplinary teams to ensure timely, high-quality care.
• Process Improvement: Leads initiatives to enhance care transitions and policy adherence.
• Advanced Care Planning: Provides Goals of Care education for informed decision-making.
• Data Analysis & Compliance: Tracks key metrics, analyze trends, and ensure regulatory compliance.

Minimum Qualifications

• Current Registered Nurse (RN) license in state of practice.
• Bachelor of Science in Nursing (BSN) from an accredited institution (degree verification required). RNs hired or promoted into this role must obtain their BSN within four (4) years of their hire or promotion date. If there is an existing education agreement, that agreement will take precedence.
• Demonstrated clinical nursing experience in an inpatient hospital setting, and familiarity with hospital patient-related terminology and processes.
• Demonstrated understanding of disease management including treatment, length of stay, identifying barriers to delivery of care and any variation.

Preferred Qualification

• Bachelor of Science in Nursing (BSN) from an accredited institution.
• Case Management Certification
• Demonstrated experience in case management, utilization review, value-based care, and/or discharge planning.
• Basic computer skills, including proficiency in word processing and spreadsheet software. Intermediate knowledge of word processing and Excel software.

Physical Requirements

Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. Mental stamina and flexibility- ability to handle high stress situations, make quick decisions, and manage multiple tasks simultaneously. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing, and reading signs, traffic signals, and other vehicles.

Location: Intermountain Health American Fork Hospital

Work City: American Fork

Work State: Utah

Scheduled Weekly Hours: 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$41.20 - $62.17

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive