Nurse (Case Management)

Indian Health Service; Chinle (AZ); Sur place; USD 70 000 - 110 000; Plein temps

Résumé du poste

Indian Health Service’s Chinle Service Unit in Chinle, Arizona seeks a Nurse (Case Management) to lead advanced outpatient case management and care coordination. You will manage complex caseloads, advocate for patients, and support quality improvement to promote continuity of care and access to services.

Role requires independent clinical judgment, collaboration with multidisciplinary teams, and commitment to patient education and engagement across care settings.

Qualifications

• Experience providing nursing care and case management for patients with acute, chronic, and complex conditions.
• Ability to coordinate referrals, diagnostics, and multidisciplinary services.
• Strong communication and documentation skills to support care transitions.

Responsabilités

• Manage complex chronic, acute, and multi-system caseloads with assessment, care planning, discharge coordination, follow-up, education, and advocacy.
• Coordinate multidisciplinary care, referrals, authorizations, transitions, and follow-up; ensure timely, continuous care.
• Provide outpatient nursing care through in-person and telehealth encounters, including assessment, treatment, and safety monitoring.

Connaissances

Case management

Nursing assessment

Care coordination

Patient education

Clinical judgment

Formation

Master’s degree in professional nursing

Doctoral degree (PhD) in a related field

Description du poste

Summary

Nurse (Case Management) at Chinle Service Unit in Chinle, Arizona, providing advanced outpatient case management and care coordination. Manages complex cases, coordinates multidisciplinary care, supports nursing staff, advocates for patients, and contributes to quality improvement and care coordination initiatives that promote continuity of care, access to services, and positive patient outcomes. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Duties

• Managed complex chronic, acute, and multi-system patient caseloads through assessment, care planning, discharge coordination, follow-up, education, and advocacy.
• Applied independent clinical judgment to complex cases, adapting interventions, addressing barriers to care, and supporting staff with case management challenges.
• Provide outpatient case management by coordinating multidisciplinary care, referrals, authorizations, transitions, and follow-up; facilitated communication across providers and care settings and tracked services to ensure timely, continuous care.
• Provide patient education and health coaching on disease management, medications, self-care, and follow-up to promote engagement and adherence.
• Provide direct outpatient nursing care through in-person and telehealth encounters, including assessment, treatment, follow-up, documentation, patient education, and safety monitoring.
• Analyze case management data and care gaps to improve coordination, recommend program and process enhancements, support policy development, and serve as a clinical resource to nursing and interdisciplinary staff.

Requirements

Conditions of Employment

Selectee may be subject to a probationary period.

U.S. Citizenship is required.

Selective Service Registration is required for males born after 12/31/1959.

This is a competitive vacancy announcement advertised under Direct Hire Authority. Selections made under this vacancy announcement will be processed as new appointments to the civil service. Current civil service employees would therefore be given new appointments to the civil service; however, benefits, time served, and all other Federal entitlements would remain the same.

Evening, after-hours, holidays, or weekend work may be required to support patient care coordination.

Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.

Background Investigation Requirement

This position requires the successful completion of a federal background investigation as a condition of employment.

A background investigation is a standard process used by the Federal Government to verify an individual’s identity, employment history, education, and other relevant information to determine suitability for Federal service.

Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability.

Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process.

Financial Suitability Requirement

This position requires a review of the applicant’s financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations before applying.

Individuals with substantial delinquent or unresolved financial obligations‑including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court‑ordered fines or fees, or child support arrears‑may be deemed unsuitable for employment with the Indian Health Service (IHS).

Prior to the appointment, candidates must present two valid forms of identification. If one of the documents is a state‑issued ID or driver’s license, it must be REAL ID‑compliant.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Degree And License Waiting Period For Impending Graduates

The Hiring Manager/Selecting Official may elect to utilize an available flexibility wherein applicants who are currently enrolled and expected to complete the required education and obtain the required licensure/certification/registration with 9 month(s) of applying, may be deemed tentatively qualified. Applicants who have not completed their education requirements (but who are within the established timeframe for qualifying) must submit:

• Documentation from the educational institution’s registrar, dean or other appropriate official that attests to the applicable timeframe for completion of the professional program/coursework AND
• A copy of the most recent unofficial transcript.

Basic Requirements For The GS-9 Grade Level

• Possession of a master’s degree in professional nursing; or
• At least one full year of professional nursing experience (equivalent to the GS-7 grade level or above) and possession of a diploma, associate degree, or bachelor’s degree in nursing from a professional nursing program.

Basic Requirements For The GS-11 Grade Level

• Successful completion of a PhD or equivalent doctoral degree from a professional nursing educational program or related medical science field; or
• At least one full year of professional nursing experience (equivalent to the GS-09 grade level) and possession of a diploma, associate degree, bachelor’s degree, or master’s degree from a professional nursing educational program.

Minimum Qualifications

Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:

GS-09

Provide nursing care and case management for patients with acute, chronic, and complex conditions. Conducted clinical and psychosocial assessments, developed and monitored individualized care plans, provided patient education and follow-up, coordinated referrals and multidisciplinary services, and addressed barriers to treatment adherence and access to care. Applied established nursing and case management practices to coordinate services and promote continuity of care.

GS-11

Independently managed complex caseloads involving patients with multi‑system, acute, and chronic conditions and significant psychosocial barriers. Synthesized clinical and non‑clinical information to develop, implement, and modify individualized care strategies; coordinated multidisciplinary services, referrals, diagnostics, and community resources; and exercised advanced clinical judgment when established protocols were insufficient. Integrated clinical needs, social determinants of health, cultural factors, resource limitations, and system barriers to develop comprehensive solutions. Served as a clinical resource to nursing staff and contributed to quality improvement, care coordination, and program development.

Education

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional Information

Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly‑appointed Federal employees credit for their directly related previous non‑federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

• This position is covered by a Bargaining Unit.
• Recruitment or relocation incentives may be authorized. At least a 6 month service agreement will be required.
• Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Registered Nurse Total Compensation | Pay (ihs.gov)

The Indian Health Service (IHS), National Health Service Corps (NHSC), And The Health Resources And Services Administration (HRSA) Have Student Loan Repayment Programs For Qualifying Health Disciplines. This Is a Competitive Process Separate From The Hiring Process. Opportunities For LRP Are Based On Agency Hiring Priorities And Availability Of Funds. For Additional Information Please Visit

• IHS - http://www.ihs.gov/loanrepayment/
• NHSC - https://nhsc.hrsa.gov/loanrepayment/
• HRSA Nurse Corps - https://bhw.hrsa.gov/loansscholarships/nursecorps

This position has promotion potential to the GS-GS-11 grade level. Promotion to the next grade level is at management's discretion and is based on your demonstrated ability to perform the higher level duties, the continuing need for the higher level duties, and "Regulatory/Administrative" approval. Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied.

You will be evaluated for this position in accordance with the OPM Merit Hiring Plan.

Application Process

As part of the application process, you will be asked to provide short essay responses (200 words or less each) to the following four questions.

• How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government?
• In this role, how would you use your skills and experience to improve government efficiency and effectiveness?
• In this role, you will be expected to professionally and efficiently implement executive direction. Provide an example where you implemented leadership direction on a strategy or policy decision that differed from your own recommendation.
• How has a strong work ethic contributed to your professional, academic or personal achievements?
• Your responses are optional and will not be scored.
• However, they may be reviewed by hiring managers and agency leadership (or designees) during the evaluation process.
• You will be asked to certify that your responses are written in your own words and that you did not use a consultant or artificial intelligence (AI) tool (such as ChatGPT or Copilot).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full‑time, part‑time or intermittent. Contact the hiring agency for more information on the specific benefits offered.