Nurse Care Manager

40000 Canyons Medical Group; United States; On-site; USD 86,000 - 129,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Intermountain Health is seeking a Nurse Care Manager for the Utah Valley Clinic in Provo. The role collaborates with physicians and the care team to educate patients and families, coordinate services, and balance quality with cost management in an ambulatory setting.

Responsibilities include case management, patient evaluation, and coordinating with discharge planners, with emphasis on prevention, adherence, and transitions of care. RN licensure and BLS are required, BSN preferred.

Qualifications

• Current RN license for the state of practice.
• BLS certification for healthcare providers.
• RNs hired or promoted into this role need to have or obtain their BSN within three years of hire or promotion.
• Three years of clinical nursing experience.

Responsibilities

• General Case Management: identify patients for care management and respond to physician referrals.
• Assess family, social, cultural characteristics and barriers to care.
• Coordinate with care managers across settings and with discharge planners.
• Establish and monitor personalized primary care processes and adherence to medical plans.
• Facilitate transitions of care and follow up on referrals and reports.
• Assist with scheduling intake and clinic visits and participate in team meetings.

Skills

RN license

BLS certification

BSN preferred

Education

Nursing BSN (preferred)

Registered Nurse license

Job description

Job Description

The Nurse Care Manager works collaboratively with physicians and other members of the health care team to improve the health of patients with chronic conditions or complex needs. This position educates patients and families to help them manage their health care needs. The incumbent facilitates communication, coordinates services, addresses barriers, and promotes optimal allocation of resources while balancing clinical quality and cost management. Scope Nurse Care Manager-MG works in the ambulatory setting. Patient interactions may be in person, by telephone, or other electronic means.

Job Essentials

General Case Management

Responds to physician referrals and identifies patients who meet established criteria for care management (e.g. HgA1c > 8, elevated LDL and/or B/P, Mental Health Integration referral, complex resource needs). Works with discharge planners on inpatient units to get the appropriate appointments.

Patient Evaluation

Assesses family, social, cultural characteristics. Understands communication needs (e.g., vision, hearing). Assesses behavioral and family risk factors. Assesses barriers. Screens for chronic disease (e.g. depression). Reviews patient understanding of medication treatment.

Coordination of Care

Coordinates with care managers in other settings as appropriate. Provides information on enabling services (e.g., transportation). Maintains list of key community services agencies with contact information. Provides information about recommended or available services and contacts.

Personalized Primary Care

Manages Populations, Disease Registries and Preventive Care. Establishes process to monitor patient adherence to medical plan of care. Focuses on prevention measures consistent with established guidelines and care process models. Reviews and manages quality reports related to chronic disease and prevention. Supports clinicians in achieving quality incentives.

Team Based Care

Works collaboratively with referring physician and other members of care team. Personalized Primary Care: Completes pre-visit planning (review chart before visit, notify patient of tests needed before the visit). Facilitates advanced care planning (Advanced Directives). Establishes a process for reminder letters and phone calls. Supports clinicians and team to achieve personalized primary care goals. Facilitates transitions of care (e.g., unscheduled hospital admissions, emergency department visits, skilled nursing home). Tracks status of critical adult and pediatric referrals. Follows up to obtain report back from referral clinician. In collaboration with clinician, establishes written care plan for patients transitioning from pediatrics to adult. Provides information on health insurance resources. Supervises and supports Health Advocates. Attends clinic team meetings. Assists with scheduling intake.

Minimum Qualifications

• Current RN license for state in which the nurse practices.
• BLS certification for healthcare providers.
• RNs hired or promoted into this role need to have or obtain their BSN within three years of hire or promotion.
• Three years of clinical nursing experience.

Preferred Qualifications

• Bachelor's degree in Nursing (BSN). Education must be obtained from an accredited institution. Degree will be verified.
• Experience in case management, utilization review, or discharge planning.
• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess patient needs.
• Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, etc.

Location

Utah Valley Clinic

Work City: Provo

Work State: Utah

Weekly Schedule

Scheduled Weekly Hours: 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$41.20 - $62.17

Benefits

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here.

Application Acknowledgement

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Equal Opportunity

Intermountain Health is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Recruitment Process

Intermountain Health uses the artificial intelligence (\"AI\") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-\u2011enhanced recruitment process.

Company Overview

All positions subject to close without notice. Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. Join our world‑class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

To find out more about us, head to our career site here. Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details. Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.

PEAK Program

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up‑front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more.

Job Evaluation

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor. All positions subject to close without notice.

Thanks for your interest in continuing your career with our team!