Nurse Care Manager

Nhbpi; Battle Creek (MI); On-site; USD 73,000 - 89,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

FSA

Disability insurance

Life Insurance

401K with match

PTO accrual starting at hire

Tuition reimbursement

Paid holidays

Wellness programs

NHBP activities

Job summary

NHBP is seeking a Nurse Care Manager in Battle Creek, MI to lead outpatient care delivery and quality improvement for patients with chronic diseases. You will support Medical Providers and work with a multidisciplinary team to optimize patient outcomes.

You will educate patients, coordinate referrals, review charts, and assist with insurance pre-authorizations while ensuring HIPAA compliance and professional standards.

Qualifications

• Valid RN license issued by the State of Michigan.
• Two years nursing experience.
• Knowledge of general clinical and public/community health nursing principles.
• Must maintain a valid driver's license with good driving record; travel may be required.
• Must complete background check and drug screen per NHBP standards.
• CPR/First Aid certification or willingness to become certified.
• Maintain strict confidentiality per HIPAA requirements.
• Schedule flexibility as needed.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Word/Excel and related software.

Responsibilities

• Develops disease specific registries for chronic illnesses.
• Performs chart reviews and data collection.
• Manages a caseload with prioritization and coverage during absences.
• Educates and coaches patients and families on health maintenance.
• Coordinates patient care with health professionals and agencies.
• Collaborates with Community Health Representative to coordinate care needs.
• Maintains referral orders for Nurse Care Manager services.
• Assists with insurance prior authorizations for care coordination.
• Conducts comprehensive needs assessments for Nurse Care Manager services.
• Interprets patient information and guides actions.

Skills

RN license

Care coordination

Patient education

HIPAA compliant

EMR proficiency

Education

BSN preferred

Job description

JOB TITLE: Nurse Care Manager

Supervisor: Clinical Manager/Advance Practice Clinician

Status: Exempt

Salary: From $80,988 annualized

Schedule: Five 8-hour shifts on days occurring within Monday through Friday.

Location: Battle Creek, MI

Application Deadline: 11-05-2026 at 9:00am

Excellent Benefit Package for Eligible Team Members

• Employees contribute minimal cost sharing towards medical, dental, and vision insurance
• Flexible Spending Account for Medical Reimbursement
• 100% Employer paid Short Term and Long Term Disability, Life Insurance, and Accidental Death and Dismemberment Insurance
• Dependent Care FSA
• 401K Plan with eligible match – vesting on day 1
• A generous paid time off program where all employees begin earning accrued paid time off immediately upon hire
• Generous Tuition Reimbursement Program with Educational Release Time after 12 months
• Up to14 Paid Holidays
• Employee wellness and fitness programs
• Opportunities to participate in NHBP Sponsored activities
• Public Student Loan Forgiveness eligible employer

NHBP is a self-sustaining Sovereign Nation dedicated to achieving the shared vision of our community. Our mission is to preserve our culture and history, build a healthy community, provide essential services, and secure our financial future through strategic decision-making. We are always seeking outstanding individuals who wish help us fulfill this mission and join us on our journey to protect and promote the cultural, emotional, physical, and financial well-being of our Tribal community for the next Seven Generations.

Position Summary

Under the supervision of the Clinical Manager/Advance Practice Clinician this position serves to manage outpatient health care delivery and quality improvement activities for patients with chronic diseases, to support the Medical Providers in delivering quality care services and to work collaboratively with other healthcare team members.

Essential Functions

• Develops and maintains disease specific registries for patients with chronic illnesses.
• Performs chart reviews and other data collection.
• Manages a caseload of clients requiring prioritization of patient care; ensures caseload is covered during short periods of absence.
• Educates and coaches patients and their families in health maintenance and promotion and disease prevention.
• Coordinates patient care with other health professionals and refers to the appropriate internal and community agencies.
• Collaborates with Community Health Representative to coordinate care delivery needs of patients.
• Maintain/coordinate referral orders related to patients receiving Nurse Care Manager Services.
• Assists with insurance prior authorization obtainment for patient care coordination.
• Conducts comprehensive needs assessments as related to Nurse Care Manager services.
• Interprets patient information and makes critical decisions about needed actions.
• Administers medications, medication pack set-ups, wound care, and numerous other personalized interventions as related to Nurse Care Manager Services.
• Provides health education presentations.
• Accurately documents all patient information in the medical record according to current guidelines.
• Provides back up support to Vaccines for Children (VFC) coordinator(s) to assist with maintaining logs and providing reports for the VFC program.
• Attends required trainings to maintain compliance with role requirements.
• Functions as clinical back-up assistance as needed to ensure direct patient care needs are met.
• Researches best practice standards and implements program changes based on best practice.
• Clinical Support team leader who guides and collaborates with all clinical support staff to meet the needs of the patients.
• Provides in home evaluation and assessments if patient mobility or living situation necessitates doing so.

Minimum Qualifications

• Valid Registered Nurse license issued by the State of Michigan.
• Two years nursing experience.
• Knowledge of general clinical and public/community health nursing principles.
• Must maintain a valid driver's license with good driving record; GSA certifiable and able to travel.
• Must be able to successfully complete and pass a comprehensive background investigation and drug screening in accordance to NHBP standards.
• Must be CPR/First Aid certified or able to become certified as training is offered.
• Must be able to maintain strict confidentiality and have knowledge of HIPAA requirements.
• Must be able to adjust schedule as needed or required.
• Must possess excellent communication skills, both verbal and written.
• Must always present in a professional demeanor and appearance.
• Requires advanced knowledge of Microsoft office including Word, Excel, and ability to learn other software related to position.

Other Skills And Abilities

• Ability to understand, gain knowledge and appreciate the differences with the Native American culture and customs.
• Willingness to develop a comprehensive understanding of Trauma Informed Care and apply to daily functions.
• Understanding of nursing care management within a multi-disciplinary team and family practice environment.
• Comprehensive understanding of, or willingness to develop a comprehensive understanding of integrated care models as they apply to daily functions within an integrated health facility.
• Understanding of, willingness to learn, and ability to support programs and services that are culturally specific, cultural in nature, and culturally focused.
• Ability to work well independently and with team members and other staff in a team-oriented environment.
• Ability to develop and maintain cooperative working relationships with other health care providers both within and outside the tribal community.
• Ability to comprehend and abide by Tribal, federal and other relevant environmental regulations/codes.
• Ability to organize and maintain electronic and physical files
• Ability to develop proficiency with various EMR software.
• Capable of multi-tasking in a fast-paced environment with capacity to change priorities quickly.
• Ability to provide health counseling, coaching and promotion.
• Ability to recognize and report abusive or neglectful situations.
• Ability to collect and analyze data and draw logical conclusions and make appropriate recommendations.
• Ability to foster a positive work environment.

Preferred Qualifications

• Bachelors of Science in Nursing.
• Five years of care management/family practice nursing experience.
• Knowledge of Indian Health Service rules and regulations.
• Good working knowledge of other community services, including social service agencies, physicians, and external medical facilities.

SECURITY SENSITIVE

This position may contain information that is security sensitive and thereby subject to additional provisions. All information obtained will be protected under IHS/HIPAA policy rules and regulations.

INDIAN PREFERENCE

Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preference to NHBP Tribal Citizens, spouse/parents of NHBP Citizens, and members of other federally and Tribally recognized tribes.

Fair Employment Practices Code (FEPC)

All applicants are subject to a comprehensive background check and must pass a drug screen.

NHBP does not recognize the use of recreational or medical marijuana.