NPO Coordinator | Part-Time | Benchmark International Arena

Oak View Group; Tampa (FL); On-site; USD 30,000 - 33,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group (OVG) is a premier live entertainment platform, operating a portfolio of venues and providing staffing and HR services for events in Florida. The NPO Coordinator will manage nonprofit staffing relationships, assist with HR support at the venue, and oversee staff check-in on event days.

The role is part-time with hourly pay between $22.00 and $24.00. Benefits include a 401(k) Savings Plan and employer 401(k) matching. The position remains open until 2026-11-13.

Qualifications

• High school diploma or GED equivalent.
• 1–2 years of experience with Food and Beverage in an event venue.
• Experience working with nonprofit organizations is preferred.
• Excellent organizational and time management skills.
• Ability to interact professionally with all team members.

Responsibilities

• Provide general office and administrative support.
• Recruit, onboard, and manage all NPO contracts and scheduling needs.
• Provide accounting support to company departments.
• Reconcile sales reports prior to month-end postings.
• Oversee document coding. Calculate commissions earned.
• Provide scheduling assistance to all concessions roles and accurately track attendance according to the attendance point policy for all part-time staff.
• Provide general office and clerical support: preparation of weekly packages to corporate, copying, filing, correspondence, and telephone inquiries.
• Regular communication with the operations leadership to fill vacancies in the schedule blocks.
• Respond quickly to unanticipated and frequent shift vacancies.
• Assess and evaluate shifting client needs as well as the skills, abilities, and qualifications of employees and candidates.
• Collaborate with the team and build effective relationships in order to create cohesion to ensure the clients we serve have appropriate staffing coverage at all times.
• Perform other duties as assigned.

Skills

Attention to detail

Organizational skills

Time management

Microsoft Office

Spreadsheets & reports

Team collaboration

Customer service

Education

High school diploma or GED

Tools

Microsoft Excel

Job description

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to‑end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to‑end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

Th e NPO Coordinator is a member of the HR team. This role is responsible for event staffing by generating leads and maintaining relationships with non‑profit organizations and groups. This role will also provide administrative support to the HR team at the venue as well as to the General Manager. Administrative duties may include, but are not limited to, scheduling, tracking attendance, and general clerical duties. The selected candidate will have full responsibility for all staff check‑in on event days.

This role pays an hourly rate of $22.00-$24.00.

Benefits for Part‑Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until November 13, 2026.

About The Venue

From 2011-2013, Benchmark International Arena had more than $62 million in improvements that have clearly revolutionized the industry and made it the premier entertainment venue in the state of Florida. With a wide array of venues spread throughout the United States, it can be difficult to find one that distinguishes itself from the others. That is not the case with the renovated Benchmark International Arena, Florida’s premier entertainment venue and home of the three‑time Stanley Cup champion, Tampa Bay Lightning. Boasting unique features like lightning‑throwing Tesla coils, the 11,000 square‑foot Budweiser Biergarten with incredible views of the city and a massive five‑manual, 105‑rank digital pipe organ, Benchmark International Arena consistently ranks among the very best venues in the United States. The best part? This is only the beginning.

Responsibilities

• Provide general office and administrative support.
• Recruit, onboard, and manage all NPO contracts and scheduling needs.
• Provide accounting support to company departments.
• Reconcile sales reports prior to month‑end postings.
• Oversee document coding. Calculate commissions earned.
• Provide scheduling assistance to all concessions roles and accurately track attendance according to the attendance point policy for all part‑time staff.
• Provide general office and clerical support: preparation of weekly packages to corporate, copying, filing, correspondence, and telephone inquiries.
• Regular communication with the operations leadership to fill vacancies in the schedule blocks.
• Respond quickly to unanticipated and frequent shift vacancies.
• Assess and evaluate shifting client needs as well as the skills, abilities, and qualifications of employees and candidates.
• Collaborate with the team and build effective relationships in order to create cohesion to ensure the clients we serve have appropriate staffing coverage at all times.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED equivalent.
• 1-2 years of experience with Food and Beverage in an Event Venue.
• Experience working with nonprofit organizations is preferred.
• Consistent and reliable attention to detail, accuracy, and validity.
• Ability to successfully interact and collaborate with all team members professionally and supportively.
• Ability to develop and maintain cooperative working relationships with company and business contacts.
• Excellent organizational and time management skills
• High level of proficiency with computers and Microsoft applications.
• Extensive experience preparing spreadsheets and reports.
• Ability to interact with a diverse spectrum of individuals calmly, professionally, and supportively.
• Ability to adhere to the highest standards of ethics, integrity, professionalism, and discretion.
• Ability to execute solid decisions quickly and efficiently.Ability and willingness to work extended hours (i.e. evenings, weekends, holidays), as frequently required by event or business necessity.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.