NPI Launch Coordinator

Merck & Co.; Zebulon (NC); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits program

Job summary

GSK seeks a talented logistics coordinator in Zebulon, NC, to lead new product introduction (NPI) launches. Your role will involve cross-functional teamwork to ensure timely, quality deliverables. A successful candidate will have at least 2 years’ experience in project coordination, particularly within regulated environments.

You will manage logistics activities, build stakeholder relationships, and utilize tools like SAP. Join our mission to drive impactful health solutions.

Qualifications

• 2+ years’ experience in product launches or program management.
• Experience with logistics planning and material management.
• Familiarity with pharmaceutical or regulated industries.

Responsibilities

• Lead logistics activities for product launches.
• Coordinate cross-functional teams for execution.
• Manage project timelines and stakeholder communication.

Skills

Logistics scheduling

Project coordination

Communication skills

Organizational skills

Education

Associate degree in relevant field

Bachelor’s degree (preferred)

Tools

SAP modules

Project management tools

Job description

Business Introduction

We manufacture and supply reliable, high-quality medicines and vaccines to meet patients' needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it's vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.

Position Summary

You will coordinate new product introduction (NPI) launch activities across functions to deliver products on time, on quality, and on budget. You will work closely with manufacturing, quality, supply chain, regulatory, and commercial teams. We value organized communicators who solve problems with practical actions and build strong working relationships. This role offers visible impact, cross-functional learning, and growth in project and launch management. Join us to help unite science, technology and talent to get ahead of disease together.

Responsibilities

• Lead logistics activities to support agreed pharmaceutical and major consumer new product launches, including transfers‑in, line extensions and in‑license deals, as required.
• Lead logistics project management on defined new business projects, including coordinating project logistics activities and managing development and clinical trial supplies.
• Coordinate logistics activities to meet initial launch timelines and subsequent major market launches, from launch planning initiation through completion of wave 1 and wave 2 launches.
• Prepare launch scenarios with on‑site and off‑site stakeholders to align on launch timelines for wave 1 markets.
• Act as the logistics point of contact for specified project launches, ensuring clear communication on launch readiness activities to on‑site and off‑site stakeholders.
• Ensure that GMP, quality, EHS, commercial risk considerations and regulatory requirements are appropriately applied throughout launch activities.
• Coordinate logistics launch activities for revenue‑critical and medically‑critical products within the pharmaceutical (HIV, oncology, immuno‑inflammation and respiratory franchises).
• Manage launches to global markets (and third parties, as appropriate), supporting logistics launch activities for main franchise markets and subsequent wave 1 and wave 2 launches.
• Coordinate cross‑functional, multi‑level project teams to execute product launches, working with logistics and site‑supporting functions (e.g. regulatory, SLCC, validation), off‑site partners (e.g. print and component suppliers), hubs/LOC supply planners and off‑site launch teams.
• Develop, maintain and deliver detailed logistics launch plans to support launch execution, including communication of plan updates and changes.
• Build and maintain effective working relationships with key stakeholders (e.g. MSAT, strategy, global logistics & global planning, regulatory) to support timely execution of launches.
• Communicate regularly with stakeholders on launch progress and issues, including engagement with commercial and third‑party customers where appropriate, and contribute to franchise, regulatory CMC and global planning launch plan development.
• Act as logistics project lead for defined new product introductions, including scheduling development and clinical trial batches in SAP, and providing GMM data for item code setup.
• Manage the clinical trial order book with off‑site R&D stakeholders.
• Participate in weekly and monthly forums, including MPS, schedule lock, planner‑scheduler handover and capacity review meetings, to support launch and project requirements.

Basic Qualification

• Associate degree in life sciences, engineering, supply chain, business, or related field, or equivalent experience.
• 2+ years’ experience supporting product launches, project coordination, or program management in manufacturing or regulated industries.
• Experience with logistics scheduling, planning and material management.
• SAP modules experience.
• Experience with product and packaging launch processes.

Preferred Qualification

• Bachelor’s degree in life sciences, engineering, supply chain, business, or related field, or equivalent experience.
• Strong organizational skills and proven ability to manage timelines, trackers, and task lists.
• Clear written and verbal communication skills in English and experience preparing project reports.
• Proficiency with common office tools and experience with project management or ERP systems.
• Experience working with cross‑functional teams, including manufacturing, quality, supply chain, and commercial stakeholders.
• Planning, organizational and attention to detail skills.
• Understanding of end‑to‑end NPI delivery processes.
• Experience in pharmaceutical, biotech, or medical device launches.
• Working knowledge of GMP (Good Manufacturing Practice) requirements and regulatory submission processes.
• Experience with SAP or other ERP systems and data management for launches.
• Formal project management training or certification (e.g. PMP, Prince2, or equivalent).
• Practical experience with risk management tools and CAPA (Corrective and Preventive Action) processes.
• Demonstrated ability to drive cross‑functional alignment and influence stakeholders without direct authority.

Benefits

US employees have access to a comprehensive benefits program.

Equal Opportunity Employer

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.