NPI Hardware Lead, Data Center Operations & AI Cooling

Meta; Papillion (NE); On-site; USD 143,000 - 198,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Meta seeks a New Product Integration (NPI) Hardware Discipline Lead to guide data center operations, focusing on facility infrastructure platforms, mechanical cooling, power distribution, and AI accelerator systems. You will drive operational excellence, procedural standards, and field-ready documentation with a global standards library initiative.

You will partner with engineering and discipline leads to ensure safe, high-quality, executable procedures, support launch enablement for multiple

Qualifications

• 8+ years of experience in data center operations, hardware engineering, or a related technical role with focus on server hardware architecture and NPI.
• Demonstrated experience in operational excellence, procedure management, ownership, and development within a mission-critical environment.
• Proven ability to review, validate, and improve complex technical documentation, ensuring safety, quality, and field executability.
• Demonstrated expert-level experience with RCA of operational incidents, with ability to communicate learnings and drive organizational corrective actions.
• Experience evaluating, defining, and improving end-to-end processes with the ability to prioritize and drive change across multiple areas.
• Experience communicating technical decisions to cross-functional teams, interfacing with external engineering organizations, and incorporating field team feedback into operational improvements.

Responsibilities

• Serve as the operational authority for facility infrastructure NPI hardware platforms, providing deep operational and technical support for launch enablement and complex troubleshooting.
• Act as the primary interface with engineering teams to ensure alignment between hardware design and data center operational capabilities.
• Support the NPI acceleration of 12-15 new platforms per year, driving discipline-specific operational readiness validation and system integration requirements.
• Investigate and develop deep technical proficiency with new AI accelerator platforms and the integration of new cooling technologies to proactively develop operational excellence strategies.
• Review and validate AI-generated operational procedures and standards, focusing on safety, quality, document clarity, and the ability to be executed in the field.
• Receive, manage, address, adjudicate, and handle field team feedback regarding hardware operational documents, ensuring continuous improvement and alignment with field realities.
• Participate in and lead root cause analysis (RCA) events for field teams related to hardware incidents, driving organizational corrective actions and sharing lessons learned.
• Partner with the Standards Program Manager and other Discipline Leads to ensure that tiered reviews of operational documents are based on safety and operational criticality.
• Support the development and maintenance of the global standards library, ensuring hardware procedures are accurate, discoverable, and AI-ready.

Skills

Operational excellence

Procedure management

Documentation review

Root cause analysis

Cross-functional communication

Education

Bachelor's degree in Computer Engineering or Electrical Engineering

Job description

Meta seeks a New Product Integration (NPI) Hardware Discipline Lead to guide data center operations, focusing on facility infrastructure platforms, mechanical cooling, power distribution, and AI accelerator systems. You will drive operational excellence, procedural standards, and field-ready documentation with a global standards library initiative.

You will partner with engineering and discipline leads to ensure safe, high-quality, executable procedures, support launch enablement for multiple