North Club Supervisor

Trail Drive Management; Fort Worth (TX); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Reasonable accommodations

Equal opportunity employer

Job summary

Trail Drive Management Corp (TDMC) is seeking a part-time North Club Dining Supervisor to oversee pre-event setup, event day operations, and post-event closing to ensure guest satisfaction. You will coordinate dining room activity, manage service steps, and uphold quality standards throughout each shift.

You will train team members, coach in the moment, monitor sanitation, organize paperwork, and collaborate with management to maintain inventory and food quality.

Qualifications

• 21 years of age or older.
• 1–2 years in a leadership role in a fast-paced hospitality setting.
• Proficient with Microsoft Word, Excel, PowerPoint and Outlook.
• Strong written and verbal communication and interpersonal skills.
• Excellent organization and attention to detail.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Oversee pre-event setup, including bars, dining room, and back-of-house spaces.
• Supervise event-day operations and guest service to ensure satisfaction.
• Assist with guest check processing and special billing as needed.
• Provide coaching and training to team members; communicate with management.
• Ensure sanitation, food safety, and proper documentation each shift.
• Monitor inventory, end-of-night paperwork, and keep spaces organized.

Skills

Leadership

Teamwork

Customer service

Time management

Tools

Microsoft Word

Microsoft Excel

PowerPoint

CRM

Outlook

Job description

Trail Drive Management Corp (TDMC) is looking for a part-time North Club Dining Supervisor. This position is responsible for overseeing a wide variety of restaurant activities - pre-event setup, event day operations, and event-specific closing/ check-out. This position will serve as a team member liaison and support the development and implementation of new ideas, practices, and policies throughout each operation.

Essential Job Functions

• Have complete knowledge of all menu items, production specifications, ingredients, cooking times, and presentations
• Assist with pre-event setup, including bars, dining room, and back of house spaces where/ when appropriate
• Check in all event day requisitions from the warehouse
• Understand and ensure proper execution of responsible alcohol service
• Understand and ensure proper sanitation and food safety
• Ensure proper documentation is completed each shift, including but not limited to: temperature logs, wine and liquor inventory, bar yields, spill logs, spoilage tracking, etc.
• Assist with guest check processing, considering any/all special billing
• Provide oversight into all restaurant/ club operations, expeditor efforts, food timing, server efficiency, etc.
• Complete table touches with guests to monitor/ ensure guest satisfaction and all service steps
• Assist the Clubs Manager with the training of team members to ensure their success and the success of the department as a whole
• Assist with in-event coaching as it pertains to proper practices/ procedures; communicate with management regarding these efforts following each shift
• Verify all side work has been completed properly and in an appropriate amount of time
• Organize and turn in all daily paperwork, including, but not limited to, host rotation sheet, side work chart, liquor counts, requisition forms
• Monitor food and beverage quality/ presentation throughout the event
• Monitor ticket times and elevate concerns when crossing communicated service thresholds
• Work with management to ensure the monthly inventory and theoreticals are accurate
• Maintain organization and cleanliness of all storage areas, i.e. back bars, storage rooms, beverage cages, walk-in coolers, etc.
• Conduct/ complete end-of-the-night walk-throughs to ensure all inventory is secured and all spaces reflect proper sanitation and appearance standards
• Performs other duties as assigned.

Qualifications

• Must be a minimum of 21 years of age.
• 1-2 years’ experience in a leadership role working in a fast-paced hospitality environment preferred
• Candidate should be proficient in Microsoft applications (Word, Excel, PowerPoint, CRM, and Outlook)
• Possess excellent interpersonal skills and diplomacy
• Possess excellent written and verbal communication skills
• Strong attention to detail and proven customer service skills
• Exceptional organization and prioritization
• Ability to work a flexible schedule including - nights, weekends, and holidays.
• Able to communicate effectively with management, guests, and team members.
• Ability to handle multiple tasks in a fast-paced, high-energy environment.

Working Conditions

• Employees will work in an environment with fluctuating temperatures.
• Employees must have the ability to lift, push, and pull up to 25 lbs.
• Employees will regularly spend their shift standing/walking, traveling stairs, with limited to no sitting.
• Employees may be exposed to high noise levels and/or fluctuating lights in event settings.
• Employees may be exposed to sharp objects, machines with moving parts, heat from ovens, burners, steam, trays, etc.
• Employees must have the ability to reach, lift, and bend to perform job duties throughout the shift.

Other Duties

• This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.