Nordic Spa Maintenance Technician

Alyeska Resort; Palmer (AK); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Monthly bonus

Ski pass

PTO + Personal days

Medical & dental

Accommodation or commuter allowance

Retail & spa discounts

Resort-wide discounts

Job summary

Alyeska Resort's Nordic Spa in Girdwood, Alaska is seeking a Nordic Spa Maintenance Supervisor to lead daily maintenance of pools, saunas, steam rooms, and spa spaces, ensuring safe, pristine guest experiences.

The role requires advanced HVAC, electrical, plumbing and carpentry knowledge, plus at least three years in supervision; on-site work with winter conditions, training and collaboration with the Spa Maintenance Ops Manager.

Qualifications

• Requires advanced understanding of HVAC, electrical, plumbing and carpentry concepts.
• Trade certifications are an asset.
• Safety certifications are an asset.
• Minimum of 3 years in a supervisory role.

Responsibilities

• Lead spa maintenance across pools, sauna, steam rooms and back-of-house areas.
• Coordinate daily, weekly, and monthly maintenance checklists with spa teams.
• Investigate requests and prioritize repairs to prevent issues.
• Ensure life safety standards and collaborate with Maintenance Ops Manager.
• Document equipment, life safety systems and inspections.

Skills

HVAC

Electrical

Plumbing

Carpentry

Education

Hotel maintenance experience

Tools

Trade Certifications

Safety Certifications

Job description

Simple. Inclusive. Natural. Social

We are hiring for the role of

Nordic Spa Maintenance Supervisor

This opportunity is located in beautiful Girdwood, Alaska.

Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.

View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy

Work Perks

• Competitive wages plus Monthly Bonus Incentives
• Ski Pass for Winter Season
• PTO + Personal Days
• Medical & Dental Health Plan
• On-site accommodation or commuter allowance
• Discounts on Retail Products and Spa Services
• Resort Wide Discounts

Achieving Excellence

As the Nordic Spa Maintenance Supervisor, you are authorized to exceed guest expectations by leading your people to create "picture perfect" guest experiences throughout the Spa each and every shift. You will achieve excellence by facilitating and overseeing the Spas day-to-day maintenance, including minor repairs and improvements, preventative maintenance, championing life & safety standards, collaborating with the Spa Maintenance Operations Manager on major repairs and improvements, supporting other operational departments. We commit to giving you the training, tools, support and leadership required to be successful; achieving excellence is up to you.

Key Focuses

• Product Knowledge of all pools, sauna, steam rooms and spa layout, amenities and Emergency Exits. In addition to understanding various system requirements, i.e. mechanical, electrical, fixtures and equipment.
• Collaborating across all spa departments to support each departmental maintenance program and execute daily, weekly and monthly checklists.
• Preventing minor maintenance issues from becoming major issues by promptly investigating all maintenance requests/work orders and prioritizing the needs of the Spa. Documents and maintains detailed records on all physical equipment, life safety systems and items requiring regular inspection.
• Maintains pools, sauna, steam rooms, public guest space (indoor and outdoor), and back of house areas by performing various tasks related to a variety of trades including carpentry, plumbing, electrical, air conditioning, painting, wall covering and tiling to ensure an attractive and well-maintained spa.
• Be aware and vigilant to protect yourself, employees, guests and the property against safety hazards. Take responsibility for following up on repairs or solutions and their execution.
• Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace.
• Personal communication, interactions, and behaviors support the Spa value that everyone is welcome and everyone is equal.
• Contributes to a collaborative workplace; supporting the Spa value of community, common goals and acceptance.

Education & Experience

• Requires advanced understanding of HVAC, electrical, plumbing and carpentry concepts.
• Trade Certifications is an asset.
• Safety Certifications is an asset.
• Previous certification or hotel maintenance is an asset.
• Minimum of 3 years in a supervisory role.

Working Conditions

This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, with high levels of interaction with employees, guests and other stakeholders. Working outdoors in a variety of Mountain weather conditions, with average temperature ranges of -30 C / -22 F to +30 C / +86 F.

Physical Demands

The employee is regularly required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. Visual ability to observe employees in the workplace, analyze operations and detect situations of concern with regard to areas such as employee performance, grooming, training and policy adherence. Employee may be required to pass a functional capacity test developed for this job.

Work Environment

The noise level in this work environment is usually moderate.

About Alyeska Nordic Spa

Set within the jaw-dropping scenery of Alyeska is the brand new Alyeska Nordic Spa. A space like no other that invites you to embrace the elements as you experience the benefits of hydrotherapy. Move from hot, warm and cold pools in the stunning Boreal forest surroundings. Rest in saunas and steam rooms, indulge in massage therapy treatment and enjoy a moment of connection with yourself and others, away from the cadence of the modern world.