Nordic Guide: Winter Ski & Snowshoe Adventures

Auric Road LMR Management LLC; Big Sky (MT); On-site; USD 18,000 - 28,000; Full time

Job summary

Lone Mountain Ranch in Big Sky, Montana is seeking a Nordic Guide to welcome guests and lead cross-country ski and snowshoe experiences across our winter landscape. You’ll fit guests with equipment, offer trail recommendations, and share safety information while delivering memorable ranch experiences.

Ideal candidates bring outdoor winter teaching ability, strong guest service skills, and the flexibility to work weekends and holidays during the season.

Qualifications

• Valid U.S. driver's license.
• Current First Aid and CPR certification, or the ability to obtain certification during the season.
• Experience with cross-country skiing and/or snowshoeing.
• Strong guest service, interpersonal, and communication skills.
• Ability to safely teach and assist guests in outdoor winter environments.
• Basic computer proficiency, including email, point-of-sale systems, and internet navigation.
• Ability to work weekends, holidays, and throughout the winter season.

Responsibilities

• Welcome guests with warmth, professionalism, and genuine hospitality.
• Lead private and group cross-country ski and snowshoe lessons for guests of varying ages and abilities.
• Fit guests with appropriate rental equipment and ensure they understand its proper use.
• Assist guests with trail recommendations, current conditions, safety information, and Ranch activities.
• Process trail pass sales, equipment rentals, and retail purchases accurately and efficiently.
• Maintain rental equipment, trails, and facilities to ensure a safe and enjoyable guest experience.
• Monitor trail conditions and communicate updates to guests and fellow team members.
• Respond promptly and professionally to guest inquiries by phone, email, and in person.
• Assist with Sleigh Ride Dinner check-ins, helping provide a seamless and welcoming guest arrival experience.
• Follow all Ranch safety procedures and report hazards, incidents, or maintenance concerns promptly.
• Assist with snow removal, guest transportation, and other operational responsibilities as business needs require.
• Partner with the Retail, Front Desk, and Sleigh Ride Teamster teams to deliver exceptional guest experiences throughout the Ranch.
• Participate in training, accept feedback, and contribute positively to a collaborative team culture.
• Adapt to changing weather conditions, guest needs, and operational priorities throughout the winter season.

Skills

Valid driver's license

First Aid & CPR certified

Cross-country skiing experience

Guest service & communication

Outdoor winter teaching

Basic computer skills

Weekend/holiday availability

Job description

Lone Mountain Ranch in Big Sky, Montana is seeking a Nordic Guide to welcome guests and lead cross-country ski and snowshoe experiences across our winter landscape. You’ll fit guests with equipment, offer trail recommendations, and share safety information while delivering memorable ranch experiences.

Ideal candidates bring outdoor winter teaching ability, strong guest service skills, and the flexibility to work weekends and holidays during the season.