Non-Registered Pharmacist

3M HEALTHCARE; Waukee (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

Hy-Vee is seeking a Non-Registered Pharmacist to deliver prompt customer service, verify prescriptions, and counsel patients. The role includes assisting with inventory, controlled substances, and regulatory tasks in a fast-paced retail pharmacy.

Candidates should have a college degree and pursue licensure in pharmacy, with MTM experience preferred and immunization administration capability. Join a collaborative health team and support wellness programs across the store.

Qualifications

• College degree and working toward a licensure in pharmacy.
• Must have continuing education to maintain license.
• Medication Therapy Management (MTM) preferred.
• Ability to administer immunizations.

Responsibilities

• Provide prompt, efficient, and friendly customer service in a retail setting.
• Verify prescriptions, counsel patients, and assist with inventory control.
• Assist with controlled substance inventory and regulatory compliance.
• Support pharmacy team through coaching and training of staff.
• Foster growth and wellness program outreach to customers and schools.
• Maintain professional appearance and adhere to company policies.

Skills

Customer service

Inventory management

Regulatory compliance

Team coaching

Communication

Education

Pharmacy degree/licensure pursuit

Tools

Pharmacy software

Job description

Role Overview: The Non-Registered Pharmacist at Hy‑Vee provides prompt, efficient, and friendly customer service; verifies prescriptions; counsels patients; and assists with pharmacy inventory, including controlled substances, on an annual basis or as recommended.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

• Accountable to and reports to District Store Director, Store Manager, Assistant Managers of Health / Wellness / Home, Store Operations and Perishables, Pharmacy Department Manager, Registered Pharmacist, and Pharmacy Supervisor.

Positions that Report to the Pharmacist

• Pharmacy Technician
• Pharmacy Clerk
• Delivery Person
• Pharmacy students

Primary Duties and Responsibilities

• Provide prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people.
• Smail and greet customers in a friendly manner, whether inside the pharmacy or elsewhere in the store.
• Make an effort to learn customers’ names and address them by name whenever possible.
• Assist customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience.
• Answer the telephone promptly and provide friendly, helpful service to callers.
• Assist with controlled substance inventory on an annual basis or as recommended.
• Assist with inventory control, maintaining inventory levels by ordering and stocking merchandise, checking invoices, and entering inventory information into the computer.
• Assist with coaching, counseling, and training employees; participate in additional education and training.
• Assist HBC manager with ordering and merchandising OTCs.
• Assist with reconciliation and balancing of 3rd party accounts.
• Visit schools, doctors’ offices, senior centers, etc., to market services.
• Assist with monthly inventory.
• Build growth and sales through counseling and wellness programs.
• Follow security and regulatory procedures, including Quality Assurance Programs.
• Assume responsibility for the department in the absence of the pharmacy manager.
• Ensure customers receive prompt and courteous service.
• Maintain a professional appearance (clean lab coat and name tag).
• Communicate continually with pharmacy manager about procedural changes, issues, or corporate communications.
• Adhere to company policies and individual store guidelines.
• Report to work when scheduled and on time.

Secondary Duties and Responsibilities

• Partner with other departments or staff (e.g., dietitian) to promote wellness and the pharmacy.
• Assist in other areas of the store as needed.
• Perform other job‑related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics

• Logical or scientific thinking to solve problems; abstract and concrete variable understanding.
• Arithmetic calculations, including algebraic and geometric operations.
• Compose original correspondence; follow technical manuals; interact with people; interview/counsel; evaluate technical data.

Education and Experience

College degree and working toward a licensure in pharmacy. Must have continuing education to maintain license. Medication Therapy Management (MTM) preferred. Ability to administer immunizations.

Physical Requirements

• Exert up to 50 pounds occasionally, 10 pounds frequently.
• Visual requirements: vision from less than 20 inches to more than 20 feet, depth perception, color vision, field of vision.
• Perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions

This position frequently involves a fast work pace in a retail store setting. Must handle multiple tasks (filling scripts, answering telephone, waiting on customers, etc.) daily. Occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs.

Equipment Used to Perform Job

• PC with pharmacy software and printer
• Cash register
• Telexon ordering unit, pharmacy balance, scanner, calculator, telephone, fax, and copier.

Confidentiality

Maintain confidentiality of customer’s private medical information according to HIPAA. Maintain confidentiality of prescription drug pricing and costs.

Financial Responsibility

Fully responsible for company assets including prescription inventory, third‑party accounts receivable, pharmacy computer and software, and pharmacy fixtures. Holds authority, within reasonable limits, to purchase inventory for the pharmacy.

Contacts

• Daily contact with customers, general public, suppliers/vendors, and pharmacy operations support staff.
• Occasional contact with community or trade/professional organizations and federal/state governmental or regulatory agencies.

Hazardous Drug Handling

I understand that this pharmacy handles and prepares hazardous drugs. The USP 800 requires personnel of reproductive capability to understand the risks of handling hazardous drugs. Exposure may cause acute and chronic effects. Failure to follow pharmacy policies and procedures may increase risk of exposure.

Application Note

Employment is contingent upon successful completion of a pre‑employment drug screen.