Non Medical Transportation Driver

LCD Agency Services; Cincinnati (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

LCD Agency Services in Cincinnati, OH seeks a Non-Medical Transportation Driver to provide safe, door-to-door transportation in compliance with company policies and applicable regulations.

You will follow pre-planned routes, use a company cell phone for navigation, and maintain punctual attendance while delivering compassionate service. A valid driver’s license and clean driving record are required.

Qualifications

• No prior non-medical transportation experience required; training provided.
• Strong attention to detail and excellent organizational skills.
• Dependable with a strong work ethic and commitment to customer service.
• Comfortable using a cell phone to access routes, updates, and communication throughout the day.

Responsibilities

• Maintain professional communication with clients, co-workers, supervisors, family members, and dispatch.
• Maintain a clean, neat appearance reflecting company standards.
• Perform duties professionally, ethically, and courteously.
• Provide safe, timely, dependable door-to-door transportation.
• Follow pre-planned daily routes; routes provided electronically via company cell phone.
• Operate and navigate a cell phone to access routes, updates, and communication.
• Assist clients with entering/exiting the vehicle while maintaining safety, dignity, and independence.
• Complete required documentation accurately and submit on time.
• Demonstrate attention to detail to ensure schedules, documentation, and client information accuracy.
• Maintain a strong work ethic with professionalism, dependability, accountability, and a positive attitude.
• Maintain excellent attendance and punctuality.
• Follow all policies, procedures, and safety protocols.
• Respect client rights, privacy, confidentiality, and dignity.
• Comply with Ohio Department of Aging regulations and service requirements.
• Operate company vehicles safely and obey traffic laws.
• Maintain a valid driver’s license and report changes promptly.
• Maintain driving record meeting company and insurance requirements.
• Report accidents, incidents, injuries, or safety hazards immediately.
• Maintain vehicle cleanliness and report maintenance needs.
• Participate in meetings, trainings, and continuing education as assigned.
• Perform other duties as assigned by management.

Skills

Attention to detail

Organizational skills

Dependable work ethic

Cell phone navigation

Job description

Non-Medical Transportation Driver

Job Description / Roles and Responsibilities

The Non-Medical Transportation Driver is responsible for providing safe, reliable, and person-centered transportation services in accordance with company policies, Ohio Department of Aging (ODA) regulations, and all applicable federal, state, and local laws.

Schedule

• Tuesday – Saturday
• 6:00 a.m. – 2:30 p.m.

Applicants must be able to consistently work the required schedule. Attendance is mandatory. Please do not apply if you are unable to accommodate these hours.

Responsibilities

Responsibilities include, but are not limited to, the following:

• Maintain professional, respectful, and effective communication with clients, co-workers, supervisors, family members, and dispatch.
• Maintain a clean, neat, and professional appearance that reflects company standards.
• Perform all assigned duties in a professional, ethical, and courteous manner.
• Provide safe, timely, and dependable door-to-door transportation services for all assigned clients.
• Follow pre-planned daily transportation routes and schedules. Daily routes are provided electronically and must be accessed using a company-approved cell phone.
• Demonstrate the ability to effectively operate and navigate a cell phone, including accessing routes, communicating with supervisors, and utilizing required applications throughout the workday.
• Assist clients with entering and exiting the vehicle as needed while maintaining their safety, dignity, and independence.
• Complete all required documentation accurately and submit documentation within established timeframes.
• Demonstrate strong attention to detail to ensure the accuracy of schedules, documentation, client information, and transportation services.
• Exhibit a strong work ethic by maintaining professionalism, dependability, accountability, and a positive attitude.
• Maintain excellent attendance and punctuality. Regular and reliable attendance is an essential function of this position.
• Follow all company policies, procedures, and safety protocols.
• Respect the rights, privacy, confidentiality, and dignity of every client at all times.
• Comply with all applicable Ohio Department of Aging (ODA) regulations and service requirements.
• Operate company vehicles in a safe and responsible manner while adhering to all traffic laws and defensive driving practices.
• Maintain a valid driver’s license in good standing at all times and immediately notify the Company of any change in driving privileges, license status, citations, or accidents that may affect the ability to perform job duties.
• Maintain a driving record that meets company and insurance carrier requirements.
• Report accidents, incidents, injuries, vehicle concerns, or safety hazards immediately in accordance with company policy.
• Maintain the cleanliness of company vehicles and promptly report any maintenance or repair needs.
• Participate in all required meetings, trainings, and continuing education as assigned.
• Perform other duties as assigned by management.

Qualifications

• No prior non-medical transportation experience is required. We are willing to train motivated individuals who demonstrate professionalism, reliability, and a willingness to learn.
• Strong attention to detail and excellent organizational skills.
• Dependable with a strong work ethic and commitment to providing exceptional customer service.
• Comfortable using a cell phone throughout the workday to access daily routes, receive updates, and communicate with management.

Employment Conditions

To remain eligible for employment, all Non-Medical Transportation Drivers must:

• Successfully pass and maintain a criminal background check in accordance with company policy and applicable regulations.
• Successfully pass and maintain required drug screenings in accordance with company policy.
• Successfully pass and maintain any required physical examination to ensure the ability to safely perform the essential functions of the position.