Non-Clinical Case Manager

Compass Medical Provider, LLC; Cheyenne (WY); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Wyoming Army National Guard is seeking a Non-Clinical Case Manager in Cheyenne, WY to track and coordinate medical readiness for Soldiers. The role is on-site, involving data entry in EMR systems, medical records handling, and interactions with Soldiers and unit staff.

Responsibilities include processing medical boards, coordinating treatment plans, and supporting readiness actions at PHA events. A healthcare admin background and EMR experience are preferred, with CAC and background checks

Qualifications

• Associate’s degree in Healthcare Administration, Public Health, or related field preferred; 2+ years in medical administration or case management.
• Experience with EMRs and military health systems preferred; military medical administration may substitute for education.
• Familiarity with MHS-Genesis, MODS, MEDCHART, and PRT; knowledge of AR 40-66, AR 40-501, AR 40-502.

Responsibilities

• Enter and update medical information in MHS-Genesis, MODS, MEDCHART, PRT, and DenClass databases.
• Scan, file, and track Soldier Treatment Records (STRs) in digital and hard-copy formats.
• Initiate, document, and follow up on medical profiling actions and treatment plans.
• Process and track medical board cases (MEB, NDR-PEB, MAR2) from initiation to resolution.
• Assist Soldiers in understanding their medical readiness requirements and necessary actions.
• Attend Physical Health Assessment events and assist in processing Soldier medical records.
• Contact Soldiers, unit administrators, and medical providers to gather and verify medical documentation.
• Track medical and dental appointments and coordinate follow-up actions.
• Ensure final disposition of STRs for Soldiers transferring, retiring, or separating from the military.
• Support unit commanders and Soldiers by coordinating medical administrative actions for readiness.

Skills

Case management

Administrative skills

Communication skills

Data entry

Education

Associate degree in Healthcare Administration

Tools

MHS-Genesis

MODS

MEDCHART

PRT

DenClass

Army medical policies knowledge

Job description

The Non-Clinical Case Manager is responsible for tracking, managing, and coordinating medical readiness requirements for the Wyoming Army National Guard (WYARNG). This role involves administrative case management, medical records handling, and data entry to ensure that Soldiers meet the required Medical Readiness Classification (MRC) standards. This is a fully ON SITE IN PERSON position located in Cheyenne, WY.

Key Responsibilities

• Enter and update medical information in MHS-Genesis, MODS, MEDCHART, PRT, and DenClass databases.
• Scan, file, and track Soldier Treatment Records (STRs) in both digital and hard-copy formats.
• Initiate, document, and follow up on medical profiling actions and treatment plans.
• Process and track medical board cases (MEB, NDR-PEB, MAR2) from initiation to resolution.
• Assist Soldiers in understanding their medical readiness requirements and necessary actions.
• Attend Physical Health Assessment (PHA) events and assist in processing Soldier medical records.
• Contact Soldiers, unit administrators, and medical providers to gather and verify medical documentation.
• Track medical and dental appointments and coordinate follow-up actions.
• Ensure proper final disposition of STRs for Soldiers transferring, retiring, or separating from the military.
• Support unit commanders and Soldiers by coordinating medical administrative actions for readiness.

Minimum Qualifications

Education & Experience

• Associate’s degree in Healthcare Administration, Public Health, or a related field (preferred).
• Minimum of 2 years of experience in medical administration, case management, or military medical readiness.
• Experience with electronic medical records (EMRs) and military health systems is preferred.
• Military medical administration experience may substitute for formal education.

Technical Skills

• Proficiency in MHS-Genesis, MODS, MEDCHART, and PRT (training provided if needed).
• Familiarity with Army medical policies, including AR 40-66, AR 40-501, and AR 40-502.

Additional Requirements

• Ability to obtain a Common Access Card (CAC) and pass a background check.
• Must complete Antiterrorism (AT) Level 1, iWATCH, OPSEC, HIPAA, and PII training within 30 days of employment.
• Excellent organizational, communication, and administrative skills.
• Ability to work one weekend per month for PHA events.
• Must be a U.S. Citizen.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person