No7 Counter Manager

Liz Earle Beauty Co. Limited; Ventura (CA); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Employee discount

Product allocation

CIBTAC certification

Macmillan Beauty Advisor training

Retirement savings plan

Discretionary annual bonus

Enhanced parental leave

Flexible benefits

Employee assistance programme

Job summary

Boots No7 Beauty Company is hiring for a store counter leadership role. You will work on-site, report to the Store Manager or General Manager, and lead a team to hit sales targets while delivering personalised skincare and makeup consultations.

You’ll promote No7 offers, maintain counter presentation, and participate in ongoing training programs. You will motivate and coach the team, create a positive working environment, and ensure outstanding customer service.

Qualifications

• Management or team leader experience in a retail or customer service setting.
• Demonstrable experience working with business plans and achieving sales targets.
• Ability to inspire and motivate teams to deliver against sales objectives.
• Enjoy sales and selling - you will work alongside your team to meet your KPIs.
• A passion for makeup, skincare and the No7 brand.

Responsibilities

• Work with your regional manager to create business plans and drive in store promotions and No7 offers.
• Lead by example and motivate your team to achieve and exceed sales targets.
• Sell products and provide personalised consultations using skincare, makeup and beauty products.
• Ensure your team provides excellent customer service and builds lasting connections.
• Create a vibrant, supportive environment by sharing knowledge and celebrating success.
• Keep the counter clean, stocked and presented to showcase No7 products.
• Complete the 12-month Skin School development programme.
• Act as an enthusiastic ambassador for the No7 Brand.

Skills

Management experience

Sales targets

Team motivation

Customer service

Product knowledge

Job description

The salary for this role is £27,121 up to £30,506 depending on location. For part-time hours, the salary will be pro-rata.

• Complete our award-winning 12- month Skin School development programme

Who We Are

Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone! We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do.

About The Role

You will work onsite and report into the Store Manager or General Manager. Your main responsibilities will be to:

• Work with your regional manager to create business plans and drive in store promotions and No7 offers.
• Lead by example and inspire and motivate your team to achieve and exceed their sales targets and goals.
• Get stuck in selling products and providing personalised consultations using the latest skincare, make up and beauty products.
• Ensure your team of advisors provides the best customer service and creates strong connections so that they keep coming back
• Create a vibrant and supportive working environment by nurturing relations with your store team, sharing knowledge and tips and celebrating individual and team success.
• Make sure your counter is always clean, well-stocked and beautifully presented to showcase the range of No7 skincare and beauty products
• Complete our award-winning 12- month Skin School development programme
• Be an enthusiastic ambassador for the No7 Brand – we’re proud of our heritage and the cutting-edge science and technology behind our products and we want you to be too.

What You’ll Need To Have

These are the essential skills or experience needed to succeed in this role.

• Management or team leader experience in a retail or customer service setting,
• Demonstrable experience working with business plans and achieving sales targets.
• Ability to inspire and motivate teams to deliver against sales objectives
• Enjoy sales and selling - you will work alongside your team to meet your KPIs
• A passion for makeup, skincare and the No7 brand
• Comfortable approaching customers and applying make-up and skincare
• Able to communicate with a wide variety of people from your team to customers to regional and store managers
• Enthusiasm for your ongoing learning and development journey - the desire and motivation to expand your makeup and skincare knowledge and share this with customers is a must.

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criterion:

Skills

• Counter manager experience specifically
• Experience coaching teams and reviewing individual and team performance.

Our Benefits

• Generous employee discount on our own brands and partner businesses
• Your own quarterly allocation of No 7 products for you to try out at home and further share your insights with your customers
• Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
• You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment
• Boots Retirement Savings Plan
• Discretionary annual bonus
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

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