NinjaOne SME

Tata Consultancy Services; Detroit (MI); On-site; USD 120,000 - 140,000; Full time

Job summary

Tata Consultancy Services is seeking an experienced Platform Administrator for the NinjaOne platform in Detroit, MI. You will act as the primary technical SME, designing, configuring, maintaining, and optimizing NinjaOne deployments while managing tenancy, policies, organizations, and security options.

Responsibilities include maintaining platform health, governance, and operational effectiveness, plus overseeing endpoint monitoring across Windows and Linux environments with policy and alert

Qualifications

• Must have NinjaOne administration experience and strong platform governance.
• Experience designing, configuring, maintaining, and optimizing NinjaOne deployments.
• Proficient in endpoint monitoring, policy configuration, alert management, and automation.

Responsibilities

• Serve as the primary technical SME for the NinjaOne platform.
• Design, configure, maintain, and optimize NinjaOne deployments.
• Manage tenancy, policies, organizations, roles/permissions, and security options.
• Maintain platform health, performance, and operational effectiveness.
• Oversee endpoint monitoring across Windows and Linux environments.
• Configure and maintain endpoint monitoring policies, health checks, and alerts.
• Oversee endpoint inventory management and asset tracking.
• Ensure endpoint compliance and operational readiness.

Skills

NinjaOne Admin

Policy Configuration

Endpoint Monitoring

Alert Management

Automation Policies

Patch Management

Enterprise Platform Governance

End-user Communication

Cloud/On-Prem Architecture

Team Leadership

Tools

PowerShell

Python

Automation Frameworks

Job description

• Serve as the primary technical SME for the NinjaOne platform.
• Design, configure, maintain, and optimize NinjaOne deployments.
• Manage tenancy, policies, organizations, roles/ permissions, and security options.
• Maintain platform health, performance, and operational effectiveness.
• Platform governance.
• Manage endpoint monitoring across Windows & Linux environments.
• Configure and maintain endpoint monitoring policies, health checks, and alerts.
• Oversee endpoint inventory management and asset tracking.
• Ensure endpoint compliance and operational readiness.

Job Description

Must Have Technical/Functional Skills

NinjaOne Expertise

• NinjaOne RMM Administration
• Policy Configuration
• Endpoint Monitoring
• Alert Management
• Automation Policies
• Patch Management

Operating Systems

• Windows Server
• Linux (RHEL, CentOS)

Endpoint Management

• Endpoint Lifecycle Management
• Device Compliance Monitoring
• Asset Discovery
• Software Inventory
• Remote Administration
• Endpoint Health Monitoring

Scripting & Automation

Strong experience with:

• PowerShell
• Python
• Automation Frameworks

Roles & Responsibilities

Platform Administration

• Serve as the primary technical SME for the NinjaOne platform.
• Design, configure, maintain, and optimize NinjaOne deployments.
• Manage tenancy, policies, organizations, roles/ permissions, and security options.
• Maintain platform health, performance, and operational effectiveness.
• Platform governance.

Endpoint Management

• Manage endpoint monitoring across Windows & Linux environments.
• Configure and maintain endpoint monitoring policies, health checks, and alerts.
• Oversee endpoint inventory management and asset tracking.
• Ensure endpoint compliance and operational readiness.

Patch Management

• Design and manage enterprise patching strategies.
• Configure patch approval workflows and deployment schedules.
• Monitor patch compliance and remediation effectiveness.
• Generate reports on patch status, vulnerabilities, and compliance metrics.
• Troubleshoot patch deployment failures and endpoint issues.

Software Deployment & Automation

• Create and maintain software deployment packages.
• Develop automated deployment workflows and remediation scripts.
• Automate routine operational tasks to improve efficiency and consistency.

Security & Compliance

• Integrate NinjaOne with endpoint security and vulnerability managemen t solutions.
• Support security compliance initiatives and audit requirements.
• Develop monitoring and alerting strategies for security events.
• Ensure alignment with corporate security standards and policies.

Reporting & Analytics

• Develop executive and operational dashboards.
• Create custom reports for all modules
• Analyze trends and recommend improvements.

Generic Managerial Skills

• Working in large multicultural teams in onsite-offshore Model
• Good customer facing communication skills and Team skills

Salary Range: $120,000-$140,000 a year