Night Store Lead – Ops & Customer Care

Buc-ee's Ltd; Richmond (TX); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

3 Weeks Paid Time Off

401k Match up to 6%

Job summary

Buc-ee's Ltd is hiring a Night Manager in Texas to ensure a clean, friendly, in-stock store experience for customers. You will manage store personnel, maintain product quality, and oversee customer service while working a rotating day/night schedule.

The role requires strong leadership, familiarity with POS devices, and the ability to handle multiple tasks in a fast-paced environment. Benefits include health-related coverage, paid time off, and a 401k match.

Qualifications

• Ability to manage store personnel.
• Maintain product quality and promote customer service.
• Strong knowledge of POS and transaction devices.
• Reconcile multiple shift reports.
• Resolve customer issues professionally.

Responsibilities

• Perform duties of General Manager in their absence.
• Illustrate competent knowledge of POS and devices.
• Reconcile shift reports and ensure accuracy.
• Resolve customer issues in a friendly manner.
• Assign and inspect items on shift duty list.
• Communicate with Store General Manager and employees clearly.
• Ensure compliance with laws applicable to retail sales and employment.

Skills

Store management

Customer service

POS knowledge

Shift reports

Conflict resolution

Tools

POS systems

Job description

Buc-ee's Ltd is hiring a Night Manager in Texas to ensure a clean, friendly, in-stock store experience for customers. You will manage store personnel, maintain product quality, and oversee customer service while working a rotating day/night schedule.

The role requires strong leadership, familiarity with POS devices, and the ability to handle multiple tasks in a fast-paced environment. Benefits include health-related coverage, paid time off, and a 401k match.