Night Stock & Service Associate - Flexible

Five Below; Town of Oneonta (NY); Sur place; USD 18 000 - 26 000; Temps partiel

Résumé du poste

Five Below in Oneonta, NY is seeking an hourly associate starting at $16.00 per hour to join our team. You will greet and assist customers, learn product lines, and help drive sales with friendly recommendations in a fast-paced environment.

This role emphasizes customer service, flexible scheduling including weekends, and teamwork. Five Below offers a dynamic workplace with growth opportunities and is an Equal Opportunity Employer committed to accommodations for individuals with disabilities.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on- the-job training.

Responsabilités

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Connaissances

Customer service

Communication

Flexible schedule

Technology literacy

Cash handling

Team player

Outils

Cash register

Hand-held devices

POS system

Description du poste

Five Below in Oneonta, NY is seeking an hourly associate starting at $16.00 per hour to join our team. You will greet and assist customers, learn product lines, and help drive sales with friendly recommendations in a fast-paced environment.

This role emphasizes customer service, flexible scheduling including weekends, and teamwork. Five Below offers a dynamic workplace with growth opportunities and is an Equal Opportunity Employer committed to accommodations for individuals with disabilities.