Night Shuttle Driver & Security: Guest-First Service Pro

Comunidade Metodista; Houston (TX); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

Four Points by Sheraton Houston Airport is seeking an Overnight Shuttle Driver/Security Guard in Houston, TX. The role combines guest shuttle service with overnight security responsibilities to ensure safety and exceptional hospitality.

Responsibilities include assisting guests, maintaining vehicle readiness, and upholding hotel standards while adhering to laws and airport rules. The position requires a HS diploma and valid drivers license, with flexibility for varied shifts.

Formación

• Fluent English required; strong verbal and written communication skills.
• Valid drivers license required.
• Experience in hotel or retail customer service is a plus.

Responsabilidades

• Deliver on the promise to provide excellent guest service.
• Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off-loading the vehicle.
• Operate vehicle in accordance with state laws; observe all airport rules pertaining to the shuttle vehicles.
• Explain and promote hotel facilities, outlets, and services to guests and provide information regarding local attractions and activities.
• Perform daily inspection of vehicles; take necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times.
• Maintain vehicle mileage log.
• Regularly inspect and clear the hotel entrance and surrounding areas of litter and debris.
• Assist in housekeeping and/or laundry duties to include house attendant rounds and the washing, drying folding of hotel laundry.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Ensure guest special requests are fulfilled and that proper delivery of guest services is delivered.
• Ensure compliance with federal, state, and local laws regarding health and safety.
• Support overnight security efforts at the hotel in support of the MOD.
• Perform other duties as assigned.

Conocimientos

Fluent English

Valid drivers license

Educación

High School diploma or equivalent

Descripción del empleo

Four Points by Sheraton Houston Airport is seeking an Overnight Shuttle Driver/Security Guard in Houston, TX. The role combines guest shuttle service with overnight security responsibilities to ensure safety and exceptional hospitality.

Responsibilities include assisting guests, maintaining vehicle readiness, and upholding hotel standards while adhering to laws and airport rules. The position requires a HS diploma and valid drivers license, with flexibility for varied shifts.