Night Shift Security Dispatcher – SOC Operator

Marksman Security Corporation; Asheboro (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Insurance: medical, vision, and dental

Short-term disability

Paid time off

Bi-Weekly Pay

Competitive compensation

Career advancement opportunities

Continuous learning opportunities

Job summary

Marksman Security Corporation is hiring a Communications Security Operator (Dispatcher) for the Toyota Battery Manufacturing Plant in Liberty, NC. The role is 3rd shift, Wednesday through Sunday, 10:00 pm to 6:00 am, paying $20 per hour, with on-site responsibilities in a fast-paced SOC environment.

The ideal candidate has previous dispatch and security experience, strong customer service, report writing, and the ability to multitask.

Qualifications

• Must be at least 21 years old.
• High school diploma or equivalent.
• Valid state security license.
• Previous dispatch experience required.
• Strong customer service skills.
• Familiarity with report writing.
• Monitoring and surveillance experience.
• Must be able to multitask and prioritize assigned tasks.
• Previous security experience is required.
• Attentive to detail.
• Must be able to multitask in a fast-paced environment.
• Previous experience utilizing security equipment and protocols required.
• Must be able to pass pre-employment screening (background and drug).

Responsibilities

• Monitor emails, access control, and alarm systems in real-time.
• Monitor the facility's CCTV to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized people.
• Dispatch field security officers and emergency responders during incidents.
• Manage incoming phone calls and alerts via internal communications system, national weather, and act quickly and decisively.
• Document incidents accurately in security electronic reporting platforms.
• Follow standard operating procedures and escalation protocols.
• Provide support during emergencies (fire, medical, intrusions, natural disasters).
• Utilize internal communications systems, including radio, intercom, telephone, PA systems, and computer-based software with a high level of professionalism.
• Operate facility badging software, including enabling and disabling badges.
• Provide security support for various client projects and events.
• Administer all client policies for controlling access to client property

Skills

Dispatch experience

Customer service

Report writing

Multitasking

Monitoring and surveillance

Security operations

Education

High school diploma or equivalent

Tools

Badging software

Job description

Marksman Security Corporation is hiring a Communications Security Operator (Dispatcher) for the Toyota Battery Manufacturing Plant in Liberty, NC. The role is 3rd shift, Wednesday through Sunday, 10:00 pm to 6:00 am, paying $20 per hour, with on-site responsibilities in a fast-paced SOC environment.

The ideal candidate has previous dispatch and security experience, strong customer service, report writing, and the ability to multitask.