Night Shift Retail Associate - Customer Service & Sales

Five Below; Stone Mountain (GA); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below in the Stone Mountain area seeks motivated associates to greet customers, answer questions, and drive sales with friendly service. You will learn product knowledge to guide purchases, promote promotions, and resolve concerns while supporting team goals in a fast-paced retail environment.

The role requires flexibility for day, evening, and weekend shifts. Starting pay is $11.00 per hour, with opportunities to grow as you gain experience.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, hand-held devices).
• Good communicator able to engage with customers.
• Able to handle customer interactions courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge via on-the-job training.

Responsibilities

• Greet and assist customers promptly and efficiently.
• Understand customer needs and offer product recommendations.
• Engage in suggestive selling and inform about promotions.
• Resolve issues and turn returns into exchanges when possible.
• Communicate needs to management regarding restocking and feedback.
• Support team goals and maintain a positive store environment.
• Work flexible hours including evening, weekends, and overnight shifts.

Skills

Customer service

Communication

Technology literacy

Problem solving

Flexibility

Job description

Five Below in the Stone Mountain area seeks motivated associates to greet customers, answer questions, and drive sales with friendly service. You will learn product knowledge to guide purchases, promote promotions, and resolve concerns while supporting team goals in a fast-paced retail environment.

The role requires flexibility for day, evening, and weekend shifts. Starting pay is $11.00 per hour, with opportunities to grow as you gain experience.