Night Shift Patient Registration Specialist

UMass Memorial Medical Group; Groton (MA); Sur place; USD 22 000 - 40 000; Plein temps

Résumé du poste

UMass Memorial Medical Group is seeking a data entry focused, patient-access professional for a Night Shift role in Massachusetts. The position emphasizes accurate demographic and insurance data entry, scheduling, and coordination of radiology, lab, and other services within the Revenue Cycle workflow.

Required 1–2 years of data entry, strong customer service, and knowledge of medical terminology. High School Diploma required; an Associate or Bachelor's in a health-related field preferred.

Qualifications

• Required: 1–2 years of data entry experience.
• Proficient data-entry skills with attention to detail.
• Must have computer skills that include use of Windows and the ability to navigate.
• Strong customer service skills both verbal and written; with a variety of internal and external customers.
• Demonstrated knowledge of medical terminology.
• Ability to work in a high volume, team-oriented environment.
• English speaking, reading

Responsabilités

• Accurately obtains and enters demographic, insurance and other related patient information into the computer-based patient registration/scheduling system.
• Obtains and verifies patient insurance coverage and follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits.
• Obtains and verifies workman's compensation and automobile coverage when required.
• Schedules and/or arrives Radiology, Lab, and basic ancillary service appointments.
• Arrives and completes Emergency Department and Labor & Delivery demographic and insurance collection.
• Coordinates the provision of multiple services to patients.
• Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.
• Performs Surgical Day admissions.
• Performs bed control, transfers, discharges, and admissions tasks.
• Provides patient with standard information regarding their personal preparation for scheduled procedures and services.
• Assesses patients' financial needs and directs accordingly to financial counseling and refers to appropriate person or area.
• Provides a variety of related clerical duties, such as retrieving medical and other records, faxing, collating, typing, transcribing, taking and relaying messages, transcribe paper orders when applicable, mailing packets, etc.
• Maintains accurate and timely records, logs, files, and related information as required.
• Completes online death certificate registry.
• Receive and secure patient valuables.
• Monitors and maintains Patient Access and Revenue Cycle Work queues to ensure accurate and timely billing.

Connaissances

Data entry

Customer service

Medical terminology

Teamwork

English language

Formation

High School Diploma

Associate or Bachelor's Degree in Business or Healthcare related field

Outils

Windows OS

Description du poste

UMass Memorial Medical Group is seeking a data entry focused, patient-access professional for a Night Shift role in Massachusetts. The position emphasizes accurate demographic and insurance data entry, scheduling, and coordination of radiology, lab, and other services within the Revenue Cycle workflow.

Required 1–2 years of data entry, strong customer service, and knowledge of medical terminology. High School Diploma required; an Associate or Bachelor's in a health-related field preferred.