Night-Shift Merchandising & Customer Service Associate

The TJX Companies, Inc.; Jacksonville (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health benefits

Job summary

The TJX Companies, Inc. seeks individuals for an entry‑level store role at TJ Maxx in Jacksonville, FL. You will deliver a highly satisfying customer experience by engaging with customers, maintaining a clean store, and adhering to standards across operations, merchandise, and loss prevention.

You may be cross-trained to support store needs. You will model customer experience, promote credit and loyalty programs, and help uphold the store culture with honesty and respect.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Communication

Multitasking

Detail oriented

Physical stamina

Job description

The TJX Companies, Inc. seeks individuals for an entry‑level store role at TJ Maxx in Jacksonville, FL. You will deliver a highly satisfying customer experience by engaging with customers, maintaining a clean store, and adhering to standards across operations, merchandise, and loss prevention.

You may be cross-trained to support store needs. You will model customer experience, promote credit and loyalty programs, and help uphold the store culture with honesty and respect.