Night Shift Lead: Drive Service & Team Success

Taco Bell; Swansboro (NC); Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive Pay

Free meals with every shift

401(k) with company match

Insurance options

Flexible scheduling

Development opportunities

Job summary

Taco Bell, part of Flynn Group, seeks an Overnight Shift Lead to run shifts and guide the team while embodying the Live Mas spirit. You’ll own the shift, solve problems proactively, and mentor staff to deliver outstanding service.

The role emphasizes ownership of late-night operations, ensuring Taco Bell standards are met and customer satisfaction remains high, with development opportunities within a premier franchise operator.

Qualifications

• Experience leading fast-food or retail shifts is preferred.
• Strong customer service and communication skills.
• Ability to work late-night closing shifts.

Responsibilities

• Run Shifts Efficiently: Ensure operations run smoothly while upholding Taco Bell's standards.
• Tackle Problems and Seek Help When Needed: Take initiative to address challenges and provide support to the team.
• Provide Guidance to Team Members: Mentor and lead your team to deliver excellent customer service.
• Ensure Excellent Customer Service: Cultivate an environment where every customer leaves happy and satisfied.
• Must be available to work the closing shift (typically ending between 3:00 am - 5:00 am)

Skills

Leadership

Customer service

Team mentoring

Shift management

Tools

POS systems

Job description

Taco Bell, part of Flynn Group, seeks an Overnight Shift Lead to run shifts and guide the team while embodying the Live Mas spirit. You’ll own the shift, solve problems proactively, and mentor staff to deliver outstanding service.

The role emphasizes ownership of late-night operations, ensuring Taco Bell standards are met and customer satisfaction remains high, with development opportunities within a premier franchise operator.