Night-Shift Data Center Operations Leader

Amazon; New Carlisle (IN); On-site; USD 78,000 - 137,000; Full time

Job summary

Amazon is seeking an Overnight Data Center Operations Manager for DCC Communities in New Carlisle, IN. You will lead a diverse team responsible for cloud infrastructure operations, drive strategies, mentor staff, sponsor projects, and propose technical solutions.

Role involves travel between sites, on-call rotation, and collaboration with hardware, network, and security teams. You will guide operational KPIs, improve processes, and manage large-scale data center events, while ensuring safety and

Qualifications

• 4+ years of Information Technology (IT) experience or a Bachelor's degree in computer science, engineering, mathematics, or equivalent.
• 2+ years of people management experience.
• 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities.

Responsibilities

• Prioritize and assign trouble tickets to data center technicians and operators.
• Manage the performance of a diverse team across different locations.
• Recruit and train data technicians to ensure appropriate staffing levels.
• Ensure data center operations are managed day-to-day including queue management and 7/24 shift arrangements.
• Lead large-scale events/outages and act as call leader.
• Develop career paths and updates in internal tools.
• Maintain on-call schedules and ensure safety and security standards.

Education

Bachelor's degree or equivalent

Tools

A+ Certification

Net+ Certification

CCNA

AWS Certification

Job description

Amazon is seeking an Overnight Data Center Operations Manager for DCC Communities in New Carlisle, IN. You will lead a diverse team responsible for cloud infrastructure operations, drive strategies, mentor staff, sponsor projects, and propose technical solutions.

Role involves travel between sites, on-call rotation, and collaboration with hardware, network, and security teams. You will guide operational KPIs, improve processes, and manage large-scale data center events, while ensuring safety and