Night Shift: Customer Service & Warehouse Coordinator

GXO Logistics, Inc; Hillsboro (OR); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Full health insurance (medical, dental

Vision

401(k)

Life insurance

Disability

Job summary

GXO Logistics, Inc. is seeking a Customer Service Representative for the night shift (Sunday–Tuesday, 6:15pm–6:30am) with alternating Saturdays to support warehouse operations in Hillsboro, OR.

The role involves coordinating workload, enabling accurate orders, and maintaining data in the WMS. You will work with drivers and warehouse staff, ensuring timely processing of orders and accurate reporting while delivering strong service to customers and internal teams.

Qualifications

• Proficiency in Microsoft Office.
• Ability to communicate effectively with carriers, customers, employees and management.
• Proven ability to multitask and prioritize workload in a fast-paced environment.
• 1 year of customer service experience.
• 6 months of experience in a warehouse setting.

Responsibilities

• Coordinate workload allocation among warehouse workers, material handlers and drivers.
• Prepare work orders; troubleshoot orders and resolve discrepancies as needed.
• Assign and release orders sent for loading and unloading.
• Allocate and research inventory for orders.
• Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs).
• Maintain and generate required reports.
• Process, audit and file various documentation.

Skills

Multitasking

Communication

Microsoft Office

Education

High school diploma

Tools

Warehouse Management System (WMS)

Job description

GXO Logistics, Inc. is seeking a Customer Service Representative for the night shift (Sunday–Tuesday, 6:15pm–6:30am) with alternating Saturdays to support warehouse operations in Hillsboro, OR.

The role involves coordinating workload, enabling accurate orders, and maintaining data in the WMS. You will work with drivers and warehouse staff, ensuring timely processing of orders and accurate reporting while delivering strong service to customers and internal teams.