Night Shift Client Experience Specialist — Vet ER

Veritasvetpartners; Toms River (NJ); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401K with employer match

Paid time off

Maternity/paternity leave

Licensing fees paid for credentialed

Employee referral bonus

Mentally supportive resources (Talk空间)

Uniforms provided

Pet discounts for medical care

Job summary

Veritas Veterinary Partners is hiring a Client Service Representative at GSVS Veterinary Emergency Care Toms River in New Jersey. You will greet clients, manage check-ins/outs, schedule appointments, take payments, and handle multiple phone lines in a fast-paced emergency setting.

This role requires 1+ year of client service experience, animal-related background, and strong communication. Training is offered; remote work is not available. Schedule: Wed–Sat, 11pm–9am.

Qualifications

• 1+ years experience in a client service role.
• Experience in animal related field.
• Excellent communication skills expected as you will act as liaison between clients and clinical staff.
• Ability to answer multiple phone lines.
• Data entry accuracy and attention to detail.
• Comfort with taking deposits and discussing financial questions with clients.
• Empathy and compassion for our clients.
• Honesty, integrity and willingness to learn in a collaborative environment.

Responsibilities

• Greet clients and check them in and out of the hospital.
• Book appointments and process payments.
• Answer busy phone lines with professionalism.
• Assist with deposits and discussing financial questions.
• Support clinical staff and maintain a positive client experience.

Skills

Client service

Animal-related field

Excellent communication

Multi-line phone

Data entry

Deposit handling

Empathy

Discretion

Team collaboration

Job description

Veritas Veterinary Partners is hiring a Client Service Representative at GSVS Veterinary Emergency Care Toms River in New Jersey. You will greet clients, manage check-ins/outs, schedule appointments, take payments, and handle multiple phone lines in a fast-paced emergency setting.

This role requires 1+ year of client service experience, animal-related background, and strong communication. Training is offered; remote work is not available. Schedule: Wed–Sat, 11pm–9am.