Night-Shift Admissions Counselor - Behavioral Health

Glenwood Behavioral Health Hospital; Danville (PA); On-site; USD 30,000 - 41,000; Full time

Job summary

Geisinger Behavioral Health Danville is seeking an Admissions Counselor for full-time night shifts. You will conduct assessments, coordinate admissions and transfers, and collaborate with clinical teams to connect patients with care while delivering exceptional support to patients and families.

The role emphasizes timely admissions, accurate documentation, and maintaining safety. Bachelor’s or higher in social services and relevant experience are preferred.

Qualifications

• Bachelor’s degree in a social services field required (if state allows).
• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

Responsibilities

• Respond to inquiries about the facility within facility policy timeframes.
• Ability to develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients is received prior to patient admission.
• Schedule and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family.
• Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.
• Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
• Admit the patient to the registration and accounting system. Complete all admission and consent forms with the patient.
• Demonstrate a positive, empathetic, and professional attitude toward customers always and resolve complaints; prioritize patient safety.
• Coordinate care for patients who are not being admitted and ensure follow-up care and referrals.
• Demonstrate urgency related to patient safety and provide excellent customer service.
• Conduct safety checks and supervision as needed.

Education

Bachelor’s degree in a social services field

Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN

One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity

RN preferred

Job description

Geisinger Behavioral Health Danville is seeking an Admissions Counselor for full-time night shifts. You will conduct assessments, coordinate admissions and transfers, and collaborate with clinical teams to connect patients with care while delivering exceptional support to patients and families.

The role emphasizes timely admissions, accurate documentation, and maintaining safety. Bachelor’s or higher in social services and relevant experience are preferred.