Night Residence Operations Lead | Grand Canyon

XANTERRA TRAVEL COLLECTION; Chicago (IL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Park pass

Rec center access

Birthday day off

Mule ride discount

Train rides

Lodging/travel discounts

Referral bonus

Wellness programs

Job summary

Xanterra Travel Collection in Grand Canyon National Park is hiring for Lead Employee Residence Night Coordinator to oversee night residence coordinators, manage housing areas, and ensure cleaning, maintenance, and policy enforcement.

The role reports to operations at the South Rim, offers a full-time year-round schedule from 3pm to 12am, with a typical 40-hour workweek, and paid benefits including medical, dental, vision, and 401k; on-site housing is available.

Qualifications

• Excellent communication skills with the ability to confidently and tactfully interact with a diverse group of people.

Responsibilities

• Oversee the work of the night residence coordinators, including assigning tasks, providing guidance, and input on job performance and evaluations.
• Oversee and clean employee housing facilities and areas, including but not limited to dormitory rooms, employee cabins, apartments, houses, vacant trailer sites, washrooms, laundry rooms, hallways, storage rooms, porches & entryways, common areas, and maintain grounds in assigned areas.
• Serve as the primary liaison between the employee residence attendant and high levels of management.
• Provide training in procedures and best practices to maintain consistency in daily tasks.
• Provide guidance and direction in resolving more complex or sensitive resident issues or conflicts.
• Lead or coordinate special projects related to resident housing programs.
• Oversee and provide transportation services to employees and assist with moving furnishings, employee belongings, and disposing of trash as needed.
• Check in new arrivals following the proper check-in process, including greeting new employees; completing check-in paperwork, giving them a tour of the grounds and facilities, and explaining house rules to them when the resident coordinator is not available.

Skills

Communication skills

Driver's license

Maintenance safety

Independent work

Physical strength

Flexibility

Diplomacy

Job description

Xanterra Travel Collection in Grand Canyon National Park is hiring for Lead Employee Residence Night Coordinator to oversee night residence coordinators, manage housing areas, and ensure cleaning, maintenance, and policy enforcement.

The role reports to operations at the South Rim, offers a full-time year-round schedule from 3pm to 12am, with a typical 40-hour workweek, and paid benefits including medical, dental, vision, and 401k; on-site housing is available.