Night Porter - Grand Canyon Lodging & Guest Service

Xanterra; Arizona, United States, Northern America, Americas; Hybride; USD 23 000 - 26 000; Plein temps

Avantages offerts par ce poste

Park pass

Mule rides discount

Lodging discounts

Employee housing

Meal plan

401k

Career growth

Birthday day off

Résumé du poste

Xanterra Travel Collection is hiring a Night Porter for the Grand Canyon National Park Lodges at the Grand Canyon South Rim. This full-time year-round overnight position focuses on cleaning lodging public areas and performing minor repairs, with a typical schedule of 40 hours per week and a pay rate of $17.45 per hour.

The role requires flexible shifts, physical stamina, and a strong guest-service mindset in a high-demand hospitality environment at the park.

Qualifications

• Ability to complete assigned tasks without close supervision.
• Willingness to help out in all areas of the Rooms department.
• Ability to work any shift within the 24 hour operation.
• Must meet physical requirements including lifting up to 50 lbs.
• Ability to walk 15k–20k steps daily at 7,000 ft elevation.
• Strong communication and interpersonal skills.

Responsabilités

• Guest service oriented role within the lodging department.
• Keep lodge public areas clean throughout shift (restrooms, lobbies, walkways, etc.).
• Wear the required PPE and weather-appropriate attire.
• Provide exceptional guest service in all interactions.
• Complete room deliveries from the front desk and housekeeping as requested.
• Communicate status of requests with front desk and/or housekeeping.
• Assist with snow removal, trash duties, sweeping, and general grounds cleaning.
• Perform basic maintenance in guest rooms as directed.
• Maintain strict key control and radios.
• Provide safety warnings and signage during cleaning of public areas.
• Report maintenance or safety issues to porter lead and front desk.
• Follow all company and departmental policies including chemical safety and lost-and-found handling.
• Adhere to the Softer Footprint environmental program.
• Complete Housekeeping training and clean guest rooms to standard as requested.
• Other duties as assigned.

Connaissances

guest service

physical stamina

shift flexibility

communication

Description du poste

Xanterra Travel Collection is hiring a Night Porter for the Grand Canyon National Park Lodges at the Grand Canyon South Rim. This full-time year-round overnight position focuses on cleaning lodging public areas and performing minor repairs, with a typical schedule of 40 hours per week and a pay rate of $17.45 per hour.

The role requires flexible shifts, physical stamina, and a strong guest-service mindset in a high-demand hospitality environment at the park.