Night On-Call Guest Services Associate

ESA Management, LLC; Scottsdale (AZ); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Weekly Pay

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Progam offering

Job summary

ESA Management, LLC in Scottsdale, AZ is seeking a Part Time Night Service Representative for Extended Stay America. The role involves responding to on-call hotel needs during overnight hours, assisting guests with check-ins, key issues, and safety concerns while maintaining high service standards.

On-site work with weekly pay and competitive wages; on-call duties may require staying overnight in provided lodging, and flexibility to cover other local hotels as needed.

Qualifications

• High school diploma or GED; 1–3 months related experience or training.
• Respond to overnight requests within 30 minutes of notification.
• Proficient in reading, writing, and speaking English; able to communicate with guests.

Responsibilities

• Attend to guests on call notifications for check-ins, maintenance issues, and safety situations.
• Safeguard hotel keys and manage check-ins/check-outs when needed.
• Maintain familiarity with hotel policies, safety procedures, and property amenities.

Skills

English proficiency

Customer service

Communication

Time management

Education

High school diploma or GED

Tools

Microsoft Office Suite

Hotel PMS system

Job description

ESA Management, LLC in Scottsdale, AZ is seeking a Part Time Night Service Representative for Extended Stay America. The role involves responding to on-call hotel needs during overnight hours, assisting guests with check-ins, key issues, and safety concerns while maintaining high service standards.

On-site work with weekly pay and competitive wages; on-call duties may require staying overnight in provided lodging, and flexibility to cover other local hotels as needed.