Night Manager

Qik n EZ; Springfield (IL); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Fuel and in-store purchases

Medical, Dental, Vision

Long- and Short-Term Disability

Paid Time Off

Weekly pay with direct deposit

Comprehensive training

401(k) with company contributions

Advancement opportunities

Résumé du poste

Qik n EZ in Springfield, IL is seeking a Night Manager to lead overnight store operations. You will supervise night shifts, ensure readiness for the morning rush, and uphold high standards of service and safety.

Key responsibilities include delivering exceptional customer experiences, handling inquiries, and documenting issues for the General Manager. You’ll also coordinate with vendors, complete daily paperwork, and ensure policy compliance.

Qualifications

• Night Manager role requires prior management experience.
• Strong customer service and communication skills.
• Ability to lead by example and motivate a team.

Responsabilités

• Oversee store operations during the overnight shift.
• Deliver outstanding customer service and maintain a welcoming environment.
• Handle customer inquiries and complaints professionally.
• Prepare the store for morning operations with accuracy.
• Collaborate with vendors and manage receiving policies as assigned.
• Complete daily paperwork and resolve issues promptly.
• Ensure compliance with company policies and laws.

Connaissances

Leadership

Customer service

Communication

Interpersonal skills

Description du poste

Location: Springfield, IL | Hourly Pay: $18.00 | Status: Full-Time

Are you a night owl with strong leadership skills and a passion for creating exceptional customer experiences? Step into a role where you can shine in retail management!

About the Role:

As a Night Manager, you’ll oversee store operations during the overnight shift, ensuring the store is ready to welcome customers in the morning. Your ability to lead by example, handle customer interactions, and maintain high standards will be key to the store's success.

Why Work With Us?

• Hourly pay rate of $18.00.
• Employee discounts and fuel and in-store purchases.
• Benefits: Medical, Dental, Vision, Long- and Short-Term Disability.
• Paid Time Off.
• Weekly pay with direct deposit.
• Comprehensive training.
• Excellent 401(k) with company contributions.
• Advancement opportunities.

Key Responsibilities:

• Manage night shifts effectively, completing assigned tasks and recognizing store needs independently.
• Deliver outstanding customer service and maintain a welcoming environment.
• Address customer inquiries and complaints professionally, documenting and sharing details with the General Manager.
• Ensure the store is prepared for the next day with accuracy and maintain excellent conditions.
• Collaborate with vendors and manage receiving policies as assigned.
• Complete daily paperwork and troubleshoot errors promptly.
• Consistently comply with company policies and all applicable laws.

What You Bring:

• Proven management experience in retail, food service, or fuel.
• Excellent customer service, communication, and interpersonal skills.
• The ability to motivate and lead by example.
• Flexibility to work at least 4 overnight shifts per week and additional shifts as needed.

Additional Requirements:

• Must lift up to 50 pounds and 25 pounds overhead.
• Reliable transportation and availability to work overnight shifts, including holidays and weekends.
• Successful background and drug test.
• Completion of Manager Food Training within 90 days of employment.

Are You Ready to Lead the Night?

If you’re a natural leader with a drive for excellence and a passion for retail, we’d love to hear from you. Join our team and make a difference in a key leadership role!