Night Guest Laundry Attend-FT-102010

ESA Management, LLC; Springfield (VA); Presencial; USD 21.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly Pay!

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program offering-dis]

Descripción de la vacante

ESA Management, LLC seeks a Night Guest Laundry Attendant to support overnight guest services. You will check guests in/out, manage laundry and dishware, and ensure safety procedures are followed while maintaining cleanliness.

Responsibilities include processing laundry and dishes, stocking carts, handling reservations and payments, and supporting breakfast service. The role requires attention to safety and guest satisfaction, with regular night shifts.

Formación

• English proficiency to interact with guests and associates.
• Ability to operate the property management system and audit as needed.
• Follow safety rules and operate/maintain documents and procedures.
• Basic arithmetic for daily transactions and reporting.

Responsabilidades

• Assist guests overnight with check-in/check-out per guidelines.
• Process laundry: wash, dry, fold linens, towels, blankets and shower curtains.
• Process and clean dishware; restock housekeeping carts and laundry rooms.
• Handle reservations, registrations, payments, and departures per procedures.
• Open and maintain grab-and-go breakfast setup as per brand standards.
• Conduct periodic property tours for cleanliness and safety checks.
• Report safety or security issues to management promptly.

Conocimientos

English proficiency

Hotel operations

Audit functions

Cash handling

Herramientas

PMS (property management system)

Descripción del empleo

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

• Understand and communicate in English proficiently to interact with guests and associates.
• Operate the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
• Understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Complete routine reports and correspondence.
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Apply good judgment at all times.
• Manage problems, address and solve guest-related issues.

ENVIRONMENTAL JOB REQUIREMENTS

• Regularly required to remain stationary; navigate the hotel; handle, reach, and detect objects, tools, and controls and detect scent and sounds.
• Frequently required to bend and position self to access low areas.
• Frequently required to lift and/or move laundry and dishes up to 25 pounds.
• On occasion one must push/pull carts weighing up to 50 lbs.
• Occasionally required to traverse heights and remain stabilize while doing so.
• Frequently works in outside weather conditions (depending on hotel).
• Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
• The work environment will typically be at moderate to loud noise levels.
• The associate may be asked to travel to help additional locations within a reasonable geography.

MINIMUM QUALIFICATIONS

• High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Job Description

POSITION PURPOSE AND SUMMARY

The Night Guest Laundry Attendant ("NGLA") associate must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards.

Watch A Day in the Life video for Night Guest Laundry Attendant

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• Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
• Assists guests overnight, checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures.
• Processes all laundry in compliance with company standards. This includes, but is not limited to, treating for stains, washing, drying and folding linens, terry, blankets, coverlets and shower curtains.
• Process all dishware in compliance with company standards. This includes, but is not limited to, washing, drying and packaging.
• Stocks all housekeeping carts, cart rooms and laundry rooms with appropriate products to ensure that PAR levels are+ maintained throughout the entire building, in compliance with brand standards.
• Process reservations, registrations, payments, and departures in accordance with company guidelines and procedures.
• Sets up and maintains the grab and go breakfast in accordance with brand standards.
• Conducts periodic daily tours of the property to inspect for cleanliness, collecting trash and maintenance in accordance with standards.
• Complies with all company policies and procedures, including prompt reporting of safety and security issues directly to the manager or the appropriate authorities, cash handling and key control.

OTHER DUTIES

• Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
• Responsible for maintaining overall hotel cleanliness.
• And any other duties as requested by the management team.

The typical shift for this position is 11:00pm to 7:00am

BENEFITS

• Weekly Pay!
• Competitive Wages
• Great working environment
• Employee Recognition Programs
• Vision Insurance
• 401(k) Savings Plan
• Employee Assistance Program (EAP)
• Employee Perks Program offering discounts to major companies

Compensation

Pay range information for the position you are applying for is below.

Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

Compensation

$15.00-$16.00

Location(s)

Washington, D.C. - Springfield -1813

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