Night Grocery Lead - Elevate Customer Experience

Kroger; Thornton (CO); On-site; USD 45,000 - 65,000; Full time

Job summary

Kroger in Thornton, CO seeks a Department Manager to lead grocery operations, deliver outstanding customer service, and maintain a safe, clean store environment. You will direct all department activities, schedule staff, and collaborate with store management to meet targets.

Responsibilities include training associates, implementing promotions, monitoring inventory and expenses, and ensuring compliance with food safety regulations.

Qualifications

• Strong communication skills and the ability to convey information clearly.
• Basic math skills for daily operating needs and basic reporting.
• Ability to handle stressful situations in a fast-paced retail environment.

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job information to associates.
• Collaborate with associates and promote teamwork to meet store goals.
• Establish performance goals for department and empower associates to meet targets.
• Develop scheduling to manage customer volume during hours of operation.
• Train associates and participate in performance appraisals.
• Adhere to laws and company guidelines.
• Maintain knowledge of products and respond to customer questions.

Skills

Effective communication

Basic math

Stress management

Education

High school education or equivalent

Job description

Kroger in Thornton, CO seeks a Department Manager to lead grocery operations, deliver outstanding customer service, and maintain a safe, clean store environment. You will direct all department activities, schedule staff, and collaborate with store management to meet targets.

Responsibilities include training associates, implementing promotions, monitoring inventory and expenses, and ensuring compliance with food safety regulations.