Night Gatehouse Security Officer - Welcoming Community Guardian

Highland Springs by Erickson Senior Living; Silver Spring (MD); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

PTO plans

401k with match

Onsite medical centers

Food and beverage discount

Growth opportunities

Job summary

Riderwood Village by Erickson Senior Living is seeking a Full Time Overnight Gatehouse Officer to staff the gatehouse entrance and deliver exceptional customer service while ensuring safety and security for residents and visitors.

Responsibilities include greeting visitors, screening traffic, issuing parking passes, logging entries, and maintaining confidentiality. The role requires overnight availability (7pm–7am) and 18+ years of age, with prior gatehouse or security experience preferred.

Qualifications

• Must be at least 18 years old.
• Overnight shift 7pm-7am availability required.
• Prior security gatehouse experience preferred.
• Current and valid driver’s license preferred.

Responsibilities

• Acknowledge visitors, provide a pleasant greeting, and offer assistance as needed to all persons entering the community
• Screen all vehicle and pedestrian traffic entering the community
• Provide proper parking passes, maps, and instructs visitors to park in appropriate spaces
• Document all visitors and vendors/contractors via the standard gatehouse log in
• Inform the security and emergency services supervisor of any inspectors, government representatives, process servers, and law enforcement attempting to enter the community
• Complete thorough and detailed incident reports using our online report system
• Maintain strict confidentiality regarding all information pertaining to protected health information or any other sensitive or confidential information obtained while employed by or pertaining to the company, its employees, business information, or residents

Skills

Overnight availability

Customer service

Security awareness

Job description

Riderwood Village by Erickson Senior Living is seeking a Full Time Overnight Gatehouse Officer to staff the gatehouse entrance and deliver exceptional customer service while ensuring safety and security for residents and visitors.

Responsibilities include greeting visitors, screening traffic, issuing parking passes, logging entries, and maintaining confidentiality. The role requires overnight availability (7pm–7am) and 18+ years of age, with prior gatehouse or security experience preferred.