Night Front Office Associate - Patient Access

Baptist Health; Radcliff (KY); On-site; USD 22,000 - 30,000; Full time

Job summary

Baptist Health in Radcliff is hiring a Front Office Associate for the FSED, nights 7pm-7am. You will greet patients, register information, verify insurance, collect payments, answer phones, and support staff to keep patient flow smooth.

Ideal candidates have strong customer service, basic computer skills, and the ability to multitask in a fast-paced healthcare environment. High school diploma or GED preferred, with experience in medical offices.

Qualifications

• Customer service and communication skills required.
• Basic computer proficiency and ability to learn new tech.
• Ability to multitask in a fast-paced healthcare setting.

Responsibilities

• Register patients and update demographic, insurance, and billing data.
• Verify insurance eligibility and collect copays and payments.
• Notify staff of arrivals and manage patient flow.
• Answer phones and route calls.
• Provide directions, hours, and policy information.
• Maintain patient confidentiality per HIPAA.
• Perform clerical tasks such as scanning and filing.

Skills

Customer service

Communication

Interpersonal skills

Education

High school diploma or GED

Tools

EMR/EHR

Job description

Baptist Health in Radcliff is hiring a Front Office Associate for the FSED, nights 7pm-7am. You will greet patients, register information, verify insurance, collect payments, answer phones, and support staff to keep patient flow smooth.

Ideal candidates have strong customer service, basic computer skills, and the ability to multitask in a fast-paced healthcare environment. High school diploma or GED preferred, with experience in medical offices.