A leading fitness franchise is seeking a Member Services Representative for overnight shifts in Austin, Texas. This role involves exceptional customer service, assisting with memberships, and managing front desk operations. Applicants should have strong communication skills and a high school diploma, along with a commitment to creating a welcoming environment. Competitive pay and perks like a free gym membership are offered as part of the package.
Qualifications
Minimum 1 year of experience in a service-oriented position preferred.
Ability to communicate effectively and demonstrate proficiency in reading and writing skills required.
CPR/AED certification required (can be obtained within 30 days of hire).
Responsibilities
Greet all members and guests with a smile and enthusiasm.
Assist with membership, retail, and tanning product sales.
Deliver on new member enrollment expectations.
Check in all members and guests according to company procedures.
Answer phones courteously and helpfully.
Skills
Customer service
Effective communication
Organization
Education
High school diploma or GED
Job description
A leading fitness franchise is seeking a Member Services Representative for overnight shifts in Austin, Texas. This role involves exceptional customer service, assisting with memberships, and managing front desk operations. Applicants should have strong communication skills and a high school diploma, along with a commitment to creating a welcoming environment. Competitive pay and perks like a free gym membership are offered as part of the package.