Night Cleaning Supervisor

Mirbeau Inn & Spa, LP; Town of Rhinebeck (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Discounted spa services

401K with company match

Medical, Dental, Vision Insurance

Paid time off

Holiday Pay

Job summary

Mirbeau Inn & Spa in Rhinebeck, NY is seeking a meticulous Night Cleaner Supervisor to lead the overnight cleaning team, uphold Forbes standards, and ensure the resort is ready for daily operations. Reporting to the Director of Facilities, you will coordinate assignments, perform quality inspections, mentor staff, and safeguard guest spaces with a hands-on leadership style during the overnight shift.

You will manage scheduling and payroll for the night crew, train on safe chemical handling,

Qualifications

• High school diploma or equivalent preferred.
• Minimum of 1+ year of professional or commercial cleaning experience required; experience in luxury, resort, spa or commercial facility preferred.
• Previous supervisory or team leadership experience strongly preferred.

Responsibilities

• Lead and support the night cleaner team, establishing expectations and promoting teamwork, accountability, and professionalism.
• Assign daily cleaning responsibilities based on occupancy, events, and operations; conduct pre-shift meetings.
• Train team on cleaning procedures, equipment use, chemical handling, and Forbes/Mirbeau standards.

Skills

Leadership

Team development

Training

Safety

Communication

Education

High school diploma or equivalent

Job description

Every flawless morning begins with a purposeful night. Mirbeau Inn & Spa [Property] is seeking a meticulous and hands-on Night Cleaner Supervisor dedicated to upholding the refined atmosphere and exceptional standards of our resort. Working behind the scenes during evening and overnight hours, this role leads and supports the night cleaner team in restoring and maintaining the resort, ensuring the property is thoughtfully prepared for daily operations while upholding Mirbeau's standards of refined hospitality and excellence.

At Mirbeau, we've spent more than 25 years delivering award-winning hospitality rooted in wellness, care, and excellence. As a Forbes-rated, family-owned company, we're committed to creating a workplace where our people feel supported, respected, and empowered to grow. That's why health, balance, and well-being are core values in everything we do.

Job Summary

Reporting to the Director of Facilities, the Night Cleaner Supervisor oversees and actively participates in overnight cleaning operations, providing direction, training, and support to the night cleaning team. In this role, you'll coordinate assignments, monitor performance, and conduct quality inspections to ensure all work is completed thoroughly and efficiently, in accordance with Mirbeau and Forbes standards. Our ideal candidate is a proactive, detail-driven leader who takes pride in their work, sets a strong example for the team, and is committed to ensuring the resort is impeccably maintained to Mirbeau's exceptional standards of cleanliness and presentation, and ready to welcome guests each day.

Pay Rate: $22.00-$25.00 per hour

Are you ready to lead where only the best of the best belong?

Come find your balance- and your future- with us.

Job Responsibilities

• Leadership & Team Development
• Supervise and support the night cleaner team, establishing clear expectations, and promoting a culture of teamwork, accountability, and professionalism
• Assign daily cleaning responsibilities to the team, and communicate priorities based on resort occupancy, operational needs, special events, and scheduled projects
• Conduct pre-shift meetings to communicate assignments, special requests, safety considerations, and operational priorities
• Train and coach team members on established cleaning procedures, proper equipment operation, safe chemical handling, and both Mirbeau and Forbes standards for cleanliness and presentation
• Monitor attendance, punctuality, work quality, and timely completion of assignments, providing constructive feedback and communicating performance concerns to the Director of Facilities
• Lead by example through a hands-on approach, assisting with cleaning duties as necessary to support the team and uphold established standards
• Overnight Cleaning Operations
• Oversee and participate in the cleaning and maintenance of designated resort areas, including the reception area, boutique, guest hallways, stairwells, carpets, entrances, restrooms, spa hallways and treatment rooms, restaurant dining areas, meeting rooms, event venues, and back-of-house corridors
• Ensure floors and tiled surfaces are properly swept, scrubbed, vacuumed, and mopped, and that furniture, fixtures, and common areas are clean, organized, and professionally presented
• Maintain all designated entrances and surrounding areas to be free of debris, ensuring the property remains clean, welcoming, and prepared for daily operations
• Assign and monitor nightly cleaning routines, periodic deep cleaning assignments, and special cleaning projects, ensuring work is completed thoroughly and within established timelines
• Maintain cleaning carts, janitorial closets, supplies, and equipment in an organized, sanitary, and readily accessible condition
• Collaborate with facilities staff to coordinate overnight cleaning and maintenance projects and ensure work is completed with minimal disruption to resort operations
• Safety, Quality & Compliance
• Ensure all team members follow established health, sanitation, and workplace safety regulations and procedures, including proper chemical handling, personal protective equipment (PPE), and safe equipment handling
• Monitor cleaning equipment and supplies for safe, effective use, and report and repair or replacement needs promptly
• Ensure exterior entrances are secured during non-operational hours, following established resort security procedures
• Assist with snow removal and maintaining safe outdoor walkways when needed, collaborating with the facilities team and their priorities
• Immediately report workplace injuries, incidents, safety or security concerns, and any hazardous conditions, taking appropriate action within established procedures to help protect employees, guests, and the property
• Conduct routine inspections of assigned areas to verify cleanliness, sanitation, organization, and presentation in accordance with Forbes and Mirbeau standards
• Review and verify nightly cleaning checklists using designated reporting systems, maintaining accurate records of completed tasks, inspections and any outstanding priorities
• Promptly report maintenance issues, equipment deficiencies, safety concerns and incidents requiring management attention to the Director of Facilities
• Assume accountability for the overall quality, readiness, and presentation of all areas assigned to the night cleaning team
• Ensure all team members uphold discretion and confidentiality while working throughout any guest-facing and private operational areas
• Identify and report any unusual conditions that may pose a risk to safety, operations, or building systems
• Ensure compliance with all City, State, and Federal laws and ordinances
• Administrative
• Manage workgroup scheduling, payroll and productivity to align with operational and financial goals
• Maintain clear communication with all departments regarding work requests and project status
• Maintain daily logs, reports, and documentation as required
• Attend all scheduled meetings as required by the resort

Qualifications, Skills & Educational Requirements

• Experience & Education
• High school diploma or equivalent preferred
• Minimum of 1+ year of professional or commercial cleaning experience required; experience in luxury, resort, spa or commercial facility preferred
• Previous supervisory or team leadership experience strongly preferred
• Leadership & Professional Attributes
• Demonstrated ability to lead, motivate, train, and hold team members accountable while fostering a respectful and collaborative work environment
• Exceptional attention to detail and a commitment to maintaining elevated standards of cleanliness, sanitation and presentation
• Strong organizational, communication, and time-management skills, with the ability to multitask and meet established deadlines
• Ability to delegate effectively, adjust priorities in response to changing operational needs, and make routine decisions independently, within Mirbeau Guidelines
• Has working knowledge of professional cleaning techniques, equipment, products, and safe chemical handling practices, or the ability and willingness to learn
• Dependable, adaptable, and proactive, with a hands-on leadership style and a strong sense of ownership over assigned responsibilities
• Ability to understand, follow, and communicate written and verbal instructions
• Genuine commitment to high standards of refined hospitality, wellness, professionalism, safety, and confidentiality
• Physical Requirements
• Must be able to stand, walk, bend, reach, and perform repetitive cleaning movements throughout an overnight shift
• Ability to safely lift, push, or pull up to 40 pounds, with or without reasonable accommodation
• Must be in good physical health, with the stamina required for active duties of the role, with the ability to actively engage in inspections and hands-on tasks as needed

Employee Perks & Company Benefits

• Discounted rates for services and retail items within the spa!!
• 401K with company match
• Medical, Dental, Vision and Life Insurance Plan
• Employee Assistance Program and Resources
• Paid time off for full-time AND part-time employees!!
• Holiday Pay
• Career advancement potential within the company
• Anniversary Program!!
• Work Performance Incentives
• And more!!!

Are you ready to lead where only the best of the best belong?

Come find your balance- and your future- with us.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.