Night Auditor, Part-Time

Aimbridge Hospitality; Portland (ME); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Night Auditor, where you will play a crucial role in ensuring seamless overnight operations. This position involves registering guests, balancing transactions, and preparing daily reports in a historic hotel setting. With a focus on exceptional service, you will engage with guests and staff, maintaining high standards of professionalism. Enjoy benefits like daily staff meals, employee discounts, and a supportive work environment. This is an exciting opportunity to grow within a global leader in hotel management, where your contributions will be valued and recognized.

Benefits

Daily staff meals

Employee discounts

401K

Paid Time Off

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Employee Assistance Program

Qualifications

• At least 1 year of experience in a hotel or related field required.
• Ability to evaluate and choose among alternative actions quickly.

Responsibilities

• Prepare and complete all Night Audit work.
• Oversee front desk operations during the overnight shift.
• Run reports for Food and Beverage audits.

Skills

Problem-solving skills

Effective communication

Knowledge of accounting principles

Ability to work independently

Windows OS proficiency

Ability to work under stress

Education

High School diploma or equivalent

College coursework in related field

Tools

Front Office computer system

Company-approved spreadsheets

Job description

Benefits include daily staff meals, employee discounts, 401K, 40 hours of paid time off, and more! See below for details!

The Night Auditor is responsible for preparing and completing all Night Audit work. They oversee front desk operations during the overnight shift (typically 11 pm - 7 am). Main responsibilities include registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.

Responsibilities

Qualifications:

• At least 1 year of progressive experience in a hotel or related field required.
• High School diploma or equivalent required.
• College coursework in a related field is helpful.
• Previous supervisory experience preferred.
• Ability to work independently with minimal supervision.
• Knowledge of accounting principles.
• Problem-solving and troubleshooting skills to resolve guest issues and emergency situations.
• Proficiency in Windows OS, company-approved spreadsheets, and word processing.
• Effective communication skills.
• Ability to evaluate and choose among alternative actions quickly and accurately.
• Ability to work well under stress and in high-pressure situations.
• Effective problem-solving skills in the workplace.
• Ability to assimilate complex information from various sources and adapt as needed.
• Understanding of financial data and basic arithmetic.
• Ability to work in a self-managed environment.
• Good listening and clarifying skills.
• Maintain composure and objectivity under pressure.

Responsibilities:

• Approach guest and staff interactions in a friendly, service-oriented manner.
• Maintain regular attendance as per hotel standards, with scheduling varying as needed.
• Maintain high standards of personal appearance and grooming, including proper uniform and name tag.
• Comply with all hotel standards and regulations for safe and efficient operations.
• Maintain a friendly and welcoming demeanor.
• Initiate and complete the End of Day process.
• Run reports for Food and Beverage audits.
• Complete the Night Audit checklist daily.
• Balance daily work including revenue, postings, and paperwork.
• Handle cashiering responsibilities per Front Office procedures.
• Operate the Front Office computer system as per standards.
• Perform all Front Office functions between 11:00 p.m. and 7:00 a.m.
• Ensure security checks of building and guest areas.
• Handle guest requests during shift.
• Follow safety and emergency procedures.
• Keep proper records (log books, etc.).
• Be familiar with hotel policies and house rules.
• Complete direct bills and attach backup documentation.
• Maintain radio communication with staff.
• Understand security procedures.
• Ensure staff are attentive, courteous, and helpful.
• Prepare and distribute daily reports.
• Manage account transfers as needed.
• Distribute work as per SOPs.
• Train new Night Auditors as requested.
• Run morning reports.
• Assign newspaper deliveries and express check-outs.
• Ensure nightly walk-throughs of property areas.
• Handle Lost and Found items per standards.
• Complete reports and miscellaneous duties promptly.
• Assist guests with food orders and service when applicable, demonstrating suggestive selling and maintaining cleanliness.
• Attend meetings as required.
• Perform other duties as assigned by management.

Property Details

The Westin Portland Harborview offers a prime location to explore Maine's largest city. Originally opened in 1927, this historic hotel has been restored beautifully. Guests can walk to the Old Port, enjoy stunning views from guest rooms, and relax at amenities like the Westin Heavenly Bed, fitness studio, spa, and rooftop restaurant. The hotel also features extensive event spaces for weddings and meetings.

Company Overview

As a global leader in third-party hotel management, our portfolio includes over 1,550 hotels across 49 states and 22 countries, covering luxury, resort, and lifestyle brands. Our team is passionate about service and results, fostering a culture of excellence and opportunity. Join Aimbridge Hospitality and explore a world of possibilities.

Post-hire, full-time employees are eligible for benefits including:

• Daily Pay options
• Medical, Dental, and Vision insurance
• Disability and Life insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

About the Company

We are an independent hotel management company delivering superior investment returns through property management, asset management, development, renovation, and consulting services for hotels and resorts.