Night Auditor: Overnight Guest Experience & Operations

ZMC Hotels; Duluth (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance options

Paid time off and 401(k) for full-time employees

Employee discounts on hotels

Opportunities for bonuses

$250 referral bonus

DailyPay access to earned wages

Job summary

ZMC Hotels is seeking a Night Auditor in Duluth, Minnesota, who enjoys working independently yet as part of a team. The role includes closing daily reports, ensuring guest and property safety, and delivering outstanding customer service.

The ideal candidate should possess strong computer and communication skills, along with the ability to multitask in a fast-paced environment. Benefits include medical and dental insurance, paid time off, and discounts at hotels across the country.

Responsibilities

• Closing reports at the end of each night
• Maintain responsibility and accountability for the hotel property and the safety of guests.
• Take reservations, know cancellation procedures and Walk Policy.
• Checking in guests and providing exceptional customer service.

Skills

Strong computer skills

Exceptional communication skills

Demonstrated excellence in guest service

Ability to multitask with limited supervision

Ability to work in a fast-paced environment

Job description

ZMC Hotels is seeking a Night Auditor in Duluth, Minnesota, who enjoys working independently yet as part of a team. The role includes closing daily reports, ensuring guest and property safety, and delivering outstanding customer service.

The ideal candidate should possess strong computer and communication skills, along with the ability to multitask in a fast-paced environment. Benefits include medical and dental insurance, paid time off, and discounts at hotels across the country.